At a Glance
- Tasks: Build strong relationships with customers and deliver excellent banking experiences.
- Company: Join a leading bank committed to sustainable growth and customer success.
- Benefits: Starting salary of £25,785, flexible benefits, and 25 days’ annual leave.
- Other info: Inclusive workplace welcoming diverse backgrounds; apply early to secure your spot!
- Why this job: Kickstart your career in banking while learning and growing in a supportive environment.
- Qualifications: No prior experience needed; just a passion for learning and strong communication skills.
The predicted salary is between 25785 - 25785 £ per year.
Progress as unique as you are
Apprenticeship – Commercial & Institutional Banking
Starting October 2026
Commercial & Institutional Banking partners with businesses and financial institutions to provide the finance, expertise, and long-term support they need to navigate complexity, grow with confidence, and achieve their ambitions sustainably.
Programme length: 16 months
Salary: £25,785
Qualification gained: Financial Services Customer Advisor Level 3
Location: Birmingham
Our people work in different ways depending on their roles, and apprentices follow their team’s approach, which may be onsite or hybrid depending on the job.
What you'll do
As a Relationship Management Apprentice in Transaction Banking, you’ll build strong relationships with new and existing customers, focusing on delivering an excellent experience and positive outcomes. Day-to-day you’ll be:
- Understanding complex customer needs and recommending solutions that help them grow and thrive
- Researching and collecting information from different sources to help make informed, data led decisions
- Working closely with your peers to deliver strong, sustainable growth and good customer outcomes
- Building your banking knowledge and learning about the wider banking market, while contributing to a positive learning culture and investing in your own development
How we invest in you
Our apprenticeships will support you to learn, grow and build a career you are proud of. You’ll also get:
- A starting salary of £25,785
- Flexible benefits, 25 days’ annual leave + bank holidays, and a monthly retirement fund contribution
- A fully funded apprenticeship - Financial Services Customer Advisor Level 3
The skills you'll need
We’re looking for people who love learning, are driven to succeed and can communicate well, while building strong relationships at all levels. You’ll also:
- Keep the customer at the centre of everything you do
- Be creative and open to new ideas
- Solve problems proactively and confidently offer solutions
- Use analytical and logical thinking, and adapt well to change
- Plan and organise your work effectively, prioritising your time well
Eligibility
Our apprenticeships are designed for people new to the subject. If you already have substantial experience or qualifications in this area, you may be overqualified. Please check our FAQs before applying. It would be ideal if you can provide evidence of your grade A-C or Level 4, Maths and English GCSE or equivalent results, but this is not necessary to start with us as an apprentice. If you didn’t manage to achieve the desired grades or cannot provide evidence of your qualifications, then we’ll support you during your apprenticeship. You’ll also need to have the right to work in the UK for the full duration of the programme. Unfortunately, this role does not meet Skilled Worker Visa requirements.
Inclusion and accessibility
We’re committed to building an inclusive workplace where everyone feels they belong. We welcome applications from people of all backgrounds and experiences. If you need reasonable adjustments at any stage of the recruitment process or in the role itself, please let us know, we’re happy to support you.
Ready to apply?
Our application window closes once we receive enough applications to fill the cohort so apply as soon as you’re ready to make sure you don’t miss out. Make sure you’ve listed your qualifications and experience on your CV before applying.
Need help with your application? Visit our 'Application Support' page for information on the recruitment journey and answers to the most common queries.
Relationship Management Apprentice in Birmingham employer: Career Choices Dewis Gyrfa Ltd
Join a dynamic and inclusive team in Birmingham as a Relationship Management Apprentice, where you'll receive comprehensive training and support to build a rewarding career in Commercial & Institutional Banking. With a competitive salary, flexible benefits, and a commitment to your personal development, this apprenticeship offers a unique opportunity to learn while making a meaningful impact on customer relationships and business growth.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Relationship Management Apprentice in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the banking industry, especially those who work in relationship management. Use platforms like LinkedIn to connect and engage with them; you never know who might have a lead on an opportunity.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and relationship management. Think about your past experiences and how they relate to the skills needed for this role. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Showcase your passion for learning! During interviews, highlight your eagerness to grow and adapt in the banking sector. Share examples of how you've tackled challenges or learned new skills in the past—this will resonate well with employers looking for driven apprentices.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, keep an eye on our application support page for tips and guidance throughout the recruitment process.
We think you need these skills to ace Relationship Management Apprentice in Birmingham
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about becoming a Relationship Management Apprentice and how you can contribute to our team.
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight any relevant experience or skills that align with what we’re looking for, especially around building relationships and problem-solving.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on what makes you a great fit for us!
Apply Early:Don’t wait until the last minute to submit your application! Our window closes once we have enough applications, so get yours in early to avoid missing out on this fantastic opportunity.
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Customer
Before the interview, research the company and its customer base. Understand their needs and how the role of a Relationship Management Apprentice fits into delivering excellent customer experiences. This will show your genuine interest and help you answer questions more effectively.
✨Showcase Your Communication Skills
As this role requires strong communication, practice articulating your thoughts clearly. Prepare examples of how you've successfully built relationships in the past, whether in school projects or part-time jobs. This will demonstrate your ability to connect with customers.
✨Be Ready to Problem-Solve
Think of scenarios where you've had to solve problems creatively. During the interview, be prepared to discuss these situations and how you approached them. This will highlight your proactive attitude and analytical thinking, which are key for this apprenticeship.
✨Ask Insightful Questions
Prepare thoughtful questions about the apprenticeship programme and the company culture. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you. It’s a two-way street, so make sure to engage with your interviewers!
