At a Glance
- Tasks: Lead and shape performance across diverse care services while ensuring exceptional quality.
- Company: Join Willinbrook Healthcare, a rapidly growing and values-driven organisation.
- Benefits: Enjoy a competitive salary, bonus potential, car allowance, and private healthcare.
- Other info: Be part of a dynamic team committed to delivering outstanding care and support.
- Why this job: Make a meaningful impact in a leadership role that drives growth and quality.
- Qualifications: Proven multi-site leadership experience in specialist or complex care environments.
The predicted salary is between 70000 - 70000 € per year.
Management - Midlands Location: Home‑based with regional travel. Salary: £70,000 per annum + up to 40% bonus + car allowance + Private Medical Insurance. Shift type: Days. Contracted hours: Full Time.
About the Role
We are seeking an experienced and driven Regional Operations Manager to join our rapidly expanding Specialist Division. This newly created leadership role offers the opportunity to shape performance, quality, and growth across a diverse portfolio of complex care services. Reporting to the Director of Operations, you will provide strong, visible leadership to a group of Registered Managers, ensuring services consistently deliver exceptional care, maintain regulatory excellence, and achieve strong commercial performance. This is a hands‑on role, suited to a leader who thrives on challenge, enjoys being close to services, and can balance quality with financial accountability.
Salary & Benefits
- £70,000+ base salary (flexible for the right candidate)
- Bonus scheme up to 40% of salary
- Car allowance
- Private healthcare
- Pension
Responsibilities
As Regional Operations Manager, you will lead from the front; develop and support your Registered Managers to deliver the highest standards of care while achieving strong operational and financial outcomes. You will ensure services are always inspection‑ready, confidently leading them through regulatory processes while maintaining robust governance, safeguarding, and compliance standards. You will take ownership of key commercial drivers, including occupancy growth, cost control, and workforce efficiency, ensuring each service operates at optimal performance. A key part of the role will involve hands‑on support where needed; stepping into under‑performing services, leading turnaround plans, and stabilising performance. You will also maintain oversight of clinical delivery, including care planning, medication management, and the effective use of systems such as RADAR and Nourish. Building strong relationships will be critical; you will work closely with families, commissioners, and internal support teams to ensure a joined‑up, high‑quality approach across all services.
Qualifications
We’re looking for a proven multi‑site leader with a strong background in specialist or complex care environments. You should have experience managing multiple services, a track record of improving quality, driving performance, and successfully navigating regulatory inspections. You will be a confident and credible leader, able to influence, challenge, and inspire others while remaining hands‑on and solutions focused. Commercial awareness is essential, alongside the ability to manage competing priorities in a fast‑paced and often demanding environment. Experience as a Registered Manager and clinical qualifications (RGN/RMN) are highly desirable, as is exposure to services supporting learning disabilities or autism; however, your ability to lead, deliver results, and manage complexity is what matters most.
How Success is Measured
Success in this role is clearly defined and directly linked to reward. You will be measured on your ability to deliver strong regulatory outcomes, grow occupancy, improve financial performance (EBITDA), reduce agency usage, and build stable, high‑performing teams – all of which contribute to an attractive bonus of up to 40%.
Why Join Us?
At Willinbrook Healthcare, part of Care Concern Group, our growth is driven by values. We are kind, passionate, trusted, respectful, and inclusive in everything we do, and we look for leaders who bring those qualities to life in their teams and services. In just four years, our specialist division has grown to 20+ services within a wider UK group of over 140 homes. As we continue to expand, we are investing in strong, values‑led leadership to help shape the future of our services and deliver outstanding care.
Application
If you’re a driven leader who wants to make a meaningful impact, lead with purpose, and grow with an organisation that is going places, we’d love to hear from you.
Regional Operations Manager – Specialist Division in Birmingham employer: Career Choices Dewis Gyrfa Ltd
Willinbrook Healthcare, part of Care Concern Group, is an exceptional employer that prioritises values such as kindness, respect, and inclusivity. With a strong focus on employee growth and development, we offer competitive salaries, generous bonuses, and comprehensive benefits including private healthcare and a pension scheme. Our dynamic work culture encourages hands-on leadership and collaboration, making it an ideal environment for those looking to make a meaningful impact in the specialist care sector.
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Regional Operations Manager – Specialist Division in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Regional Operations Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Since we’re all about kindness, passion, and trust, think of examples from your past that showcase these qualities. Show them you’re not just a fit for the role, but for the culture too!
✨Tip Number 3
Practice your leadership stories! Be ready to discuss how you've turned around underperforming services or improved quality in previous roles. We want to hear about your hands-on approach and how you’ve inspired teams to achieve great results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining us at Willinbrook Healthcare and making a meaningful impact.
We think you need these skills to ace Regional Operations Manager – Specialist Division in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Regional Operations Manager role. Highlight your leadership experience in complex care environments and any relevant achievements that showcase your ability to drive performance and quality.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our values. Be sure to mention specific examples of how you've successfully managed multiple services or improved care standards.
Showcase Your Leadership Style:We want to know how you lead! In your application, share your approach to building strong teams and maintaining high standards of care. Discuss any hands-on experiences you've had in turning around under-performing services, as this is key for us.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. This way, we can easily track your application and ensure it reaches the right people. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Stuff
Before the interview, dive deep into the company’s values and mission. Understand their approach to care services and how they measure success. This will help you align your experience with what they’re looking for, especially in terms of regulatory excellence and financial performance.
✨Showcase Your Leadership Style
Be ready to discuss your leadership experiences, particularly in multi-site management. Prepare examples that highlight how you've improved quality and driven performance in previous roles. They’ll want to see how you can inspire and influence your team while being hands-on.
✨Prepare for Scenario Questions
Expect questions about handling under-performing services or navigating regulatory inspections. Think of specific situations where you’ve successfully turned around a service or maintained compliance. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about their current challenges in the Specialist Division or how they envision the role evolving. This shows your genuine interest and helps you gauge if the company is the right fit for you.
