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- Tasks: Be the friendly face of Cadbury College, welcoming visitors and handling queries.
- Company: Join a supportive educational environment at Cadbury College.
- Benefits: Enjoy competitive pay, generous leave, and wellness support.
- Why this job: Make a difference in students' lives while gaining valuable experience.
- Qualifications: Good Maths skills and some admin or customer service experience.
- Other info: Flexible hours with great career development opportunities.
The predicted salary is between 28800 - 43200 ÂŁ per year.
We are currently recruiting for a full‑time, fixed‑term Receptionist to join Cadbury College until the end of the academic year. This is a key role within the College, as the Receptionist is often the first point of contact for students, parents and visitors and plays an important part in creating a welcoming, professional and well‑organised environment.
The role is varied and focused, offering the opportunity to contribute to the smooth running of the College while gaining valuable experience in an educational setting.
Responsibilities:- Receiving and welcoming visitors to the College, issuing visitor passes and dealing with student and parent queries.
- Handling incoming calls to the switchboard and directing calls as appropriate.
- Monitoring the student absence line and recording details on the ProMonitor system.
- Control of barriers for students, visitors and deliveries, ensuring the College entrance is kept tidy.
- Handling incoming and outgoing post, including parcels and arranging collections.
- Assisting with examination administration and certificates as required by the Exams Officer.
- Assisting other clerical staff with typing and data input.
- Good standard of Maths (minimum GCSE Grade C or equivalent).
- Some experience of basic administrative tasks, such as data input or record keeping.
- Experience of working in a front‑facing reception or customer service environment.
- Experience or knowledge of working in an educational environment is desirable but not essential.
- Willingness to be flexible.
- We offer sector‑leading pay with some of the most competitive salaries around.
- Enjoy 35‑50 days of annual leave, plus 8 bank holidays and extra time off at Christmas.
- Fast‑Track Your Career with dedicated development days, career pathways, and talent schemes designed to help you grow and succeed.
- Cycle to Work Scheme for a healthier, greener, and more cost‑effective way to commute.
- 24/7 wellbeing support for a healthier lifestyle, future and mental well‑being.
- 23.68% employer contribution for teaching roles and 21.5% for non‑teaching roles.
- Retail & Travel Discounts for exclusive savings on high street brands, local transport, and cross‑country travel.
- Professional support for your future planning.
- Free Flu Vaccine to stay healthy and protected at no cost to you.
- Access to confidential counselling services and wellness platforms to support your mental and emotional health.
- We recognise and appreciate your hard work with awards, recognition events, and celebration days throughout the year.
Receptionist in Birmingham employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Birmingham
✨Tip Number 1
First impressions matter! When you walk into that interview, make sure to greet everyone with a smile and a friendly hello. It sets the tone and shows you're approachable, which is key for a Receptionist role.
✨Tip Number 2
Be prepared to showcase your communication skills. Practice answering common questions about handling queries or dealing with difficult visitors. We want to see how you can keep things professional and welcoming!
✨Tip Number 3
Don’t forget to ask questions! Show your interest in the College by asking about their culture or how they support their staff. It not only helps you understand the environment but also demonstrates your enthusiasm.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Receptionist in Birmingham
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our welcoming environment.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience. Mention any previous roles in customer service or administration that relate to the Receptionist position at Cadbury College. We love seeing how your skills match what we’re looking for!
Keep It Professional: While we want to see your personality, remember to keep your application professional. Use clear language, check your spelling and grammar, and format your application neatly. First impressions count, especially in a front-facing role like this!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the College Inside Out
Before your interview, take some time to research Cadbury College. Familiarise yourself with its values, mission, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with what they stand for.
✨Practice Your Customer Service Skills
As a Receptionist, you'll be the first point of contact for many. Prepare for common scenarios you might face, like handling difficult queries or welcoming visitors. Practising these interactions can boost your confidence and demonstrate your customer service skills during the interview.
✨Showcase Your Organisational Skills
The role involves various administrative tasks, so be ready to discuss how you manage your time and stay organised. Bring examples of how you've successfully handled multiple responsibilities in the past, whether in a previous job or during your studies.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team you'll be working with or how success is measured in the role. This shows your enthusiasm and helps you determine if the College is the right fit for you.
