At a Glance
- Tasks: Manage the reception area and create memorable experiences for guests.
- Company: Join the UK's top-rated workplace, known for its amazing team culture.
- Benefits: Competitive salary, free meals, personal development, and travel discounts.
- Other info: Enjoy 28 days holiday, modern workspaces, and exciting career growth opportunities.
- Why this job: Be part of a friendly team and make a real difference in guest experiences.
- Qualifications: Experience in hospitality and strong leadership skills are preferred.
The predicted salary is between 30768 - 30768 € per year.
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s 1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS.
Responsibilities:
- You will join the Front Office team, managing the reception area of the hotel.
- You will enjoy creating memorable experiences for our guests, ensuring the warmest welcome and demonstrating exceptional levels of customer service.
Are you friendly, positive, passionate and eager to be part of a team of likeminded professionals? Then this is the job for you.
Qualifications:
- Ideally you will have experience in a full-service hotel or prior experience as a Reception Manager.
- You will have leadership skills and excellent rapport with customers.
Benefits:
- Salary of £30,768.16 per annum plus quarterly incentive scheme based on meeting Front Office targets.
- Free and healthy meals when on duty.
- Personal development programmes designed to support you at every step of your career.
- A chance to make a difference through our Corporate Responsibility programmes.
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets).
- Team Member Referral Program.
- High street discounts with Perks at Work.
- Holiday: 28 days including bank holidays (increasing yearly to up to 33 days).
- Discounted dental and health cover.
- Guest Experience Day after successfully passing probation.
- Modern and inclusive Team Member’s areas.
Reception Manager in Birmingham employer: Career Choices Dewis Gyrfa Ltd
Join a vibrant team at the UK’s top-rated workplace, where your role as Reception Manager will allow you to create unforgettable experiences for our guests. With a strong focus on personal development and a supportive work culture, you'll enjoy competitive benefits including a generous salary, free meals, and opportunities for career growth, all within a modern and inclusive environment. Experience the joy of working in a place that values its employees and fosters a sense of community.
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Reception Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Reception Manager role. You never know who might have the inside scoop on an opening!
✨Tip Number 2
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on showcasing your leadership skills and customer service experience, as these are key for the role.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look sharp and professional when you walk into that interview – it shows you mean business!
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are passionate about joining our team. It gives us a chance to see your enthusiasm right from the start!
We think you need these skills to ace Reception Manager in Birmingham
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and positive nature shine through. We want to see the real you, so don’t be afraid to express your passion for customer service and teamwork!
Tailor Your Experience:Make sure to highlight any relevant experience you have in full-service hotels or as a Reception Manager. We love seeing how your background aligns with our values and the role, so be specific about your achievements!
Keep It Professional Yet Approachable:While we appreciate a casual tone, remember to maintain professionalism in your application. Use clear language and structure your thoughts well, making it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to join our award-winning team!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Company
Before your interview, take some time to research the hotel and its values. Understanding their commitment to customer service and corporate responsibility will help you align your answers with what they’re looking for.
✨Showcase Your Experience
Be ready to discuss your previous experience in a full-service hotel or as a Reception Manager. Prepare specific examples of how you've created memorable guest experiences and handled challenges at the front desk.
✨Demonstrate Leadership Skills
As a Reception Manager, you'll need to lead a team. Think of instances where you've successfully managed a team or resolved conflicts. Highlight your ability to foster a positive work environment and build rapport with both guests and staff.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training programmes, or how success is measured in the Front Office. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
