Project Support Officer in Birmingham

Position Details

£33,669 to £38,895 per year, Competitive

Contract Type: Permanent

Hours: Full time

Disability Confident: Yes

Closing Date: 09/08/2026

About this job

If you’re a highly organised project administrator looking for a new challenge, this could be the perfect next step for you.

As a Project Support Officer, you will play a vital role in helping deliver key programmes and initiatives by providing excellent start to end project administration, coordination, planning, and communication support.

Working at the heart of a busy team, you will ensure activities are effectively organised, accurately documented, and progressed in a timely manner.

This role is ideal for someone with strong organisational skills who enjoys managing competing priorities, building positive relationships, and ensuring nothing falls through the cracks.

You’ll work closely with colleagues across Transport for West Midlands, the West Midlands Combined Authority, and partner organisations, coordinating meetings and events, managing diaries and supporting programme activities.

Whether you’re already working in a project support environment or looking to build on your administrative experience, this is an excellent opportunity to gain valuable experience, develop new skills, and make a real contribution to projects that positively impact communities across the West Midlands.

Responsibilities

• Contribute to the continuous improvement of project, programme and process management.
• Work closely with other support officers.
• Deliver outstanding administrative project support including editing, reviewing, and coordinating the production and distribution of reports, briefing documents and Cabinet / Board papers.
• Manage workstream documentation.
• Lead on the set‑up of workshops, meetings and events.
• Coordinate and contribute to the development and production of event and engagement material.
• Raise orders on the financial system.

Essential Criteria

• Experience of working in a busy environment.
• Ability to coordinate complex schedules.
• Ability to communicate and support/influence across all levels and roles.
• Strong interpersonal and verbal/written communication skills.
• Excellent IT skills.
• Self‑motivated and able to perform at high standards.
• Ability to build strong relationships.
• Proactive and a creative thinker.
• Team player.

Location

The location for this role is 16 Summer Lane with at least 2 days a week spent in the office.

Salary and Benefits

• Local Government Pension Scheme (one of the most generous pension schemes in the UK).
• Shared Cost Additional Voluntary Contribution scheme where you can build an additional pot of money alongside your pension with contributions exempt from Income Tax and National Insurance contributions (NICs).
• 28 days paid annual leave (with an option to purchase more) + Statutory days.
• Discounted gym membership.
• Will writing and mortgage advice.
• An option to buy a bicycle, including e‑bikes and adapted pedal cycles, at a discounted rate.
• 3 days of paid leave each year to volunteer.
• Interest‑free financing through SmartTech to buy the latest technology.
• Discounted shopping with over 2,000 big‑name retailers, and more.
• Costco membership through the WMCA.
• Boundless unlocks unlimited entry to top‑rated UK attractions and loads of extra benefits and discounts.
• Eye‑Care Scheme, offering a free eye test and a financial contribution towards your glasses.

Reasonable Adjustments & EEO

We are a Disability Confident Employer with ‘Leader’ status, committed to interviewing applicants with disabilities who meet all the essential role criteria.

We are also proud to be a Ban the Box employer, which means we do not ask about criminal convictions at the initial application stage and will only do so after an offer is made as part of our onboarding checks, to remove barriers for people with past convictions and support fair opportunities for all.

WMCA holds diversity accreditations, such as the RACE Code Quality Mark, Armed Forces Covenant (Gold status) and has been recognised as one of the Inclusive Top 50 Employers and the Times Top 50 Employers for Women.

Reasonable adjustments can be made to the application or recruitment process. If you have an accessibility need, disability, or condition that means you might require changes to the application or recruitment process, please get in touch with our Recruitment Team (careers@wmca.org.uk).

Right to Work in the UK: Proof of Right to Work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Non‑UK applicants (excluding Ireland) would be required to hold a relevant Visa from UK Visas and Immigration (UKVI).

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).