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- Tasks: Oversee hotel operations at night, manage guest expectations, and ensure cleanliness.
- Company: Leading hospitality company with a focus on guest experience.
- Benefits: Flexible shifts, discounted room rates, and training opportunities.
- Why this job: Join a dynamic team and enhance guest experiences during the night.
- Qualifications: Experience in night shifts and strong communication skills.
- Other info: Great opportunity for personal growth in the hospitality industry.
The predicted salary is between 24000 - 36000 £ per year.
A leading hospitality company is seeking a Night Porter to oversee hotel operations from dusk till dawn. The role involves managing guest expectations, ensuring cleanliness of public areas, assisting guests, and conducting health audits.
The ideal candidate will have experience in night shifts and excellent communication skills. The position offers flexible shifts and a range of benefits, including discounted room rates and training opportunities.
Night Concierge & Guest Experience Lead in Birmingham employer: CAREER CHOICES DEWIS GYRFA LTD.
Contact Detail:
CAREER CHOICES DEWIS GYRFA LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Concierge & Guest Experience Lead in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work night shifts. They can give you insider tips and might even know about openings before they're advertised.
✨Tip Number 2
Show off your communication skills! When you get the chance to chat with potential employers, be sure to highlight your experience in managing guest expectations and how you handle tricky situations. We all know that great communication is key in hospitality!
✨Tip Number 3
Be proactive! If you see a hotel you’d love to work at, don’t wait for them to post a job. Pop in, introduce yourself, and express your interest in working as a Night Concierge. It shows initiative and could set you apart from other candidates.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for jobs in the hospitality sector. Plus, you’ll get access to exclusive opportunities and updates that you won’t find anywhere else.
We think you need these skills to ace Night Concierge & Guest Experience Lead in Birmingham
Some tips for your application 🫡
Show Your Night Owl Skills: Since this role is all about managing hotel operations during the night, make sure to highlight any previous experience you've had working night shifts. We want to see how you thrive when the sun goes down!
Communicate Like a Pro: Excellent communication skills are key for this position. In your application, share examples of how you've effectively interacted with guests or team members in past roles. We love seeing those real-life experiences!
Detail Your Guest Experience: As a Night Concierge & Guest Experience Lead, you'll be the face of our hotel at night. Make sure to emphasise any experience you have in guest relations or hospitality. We want to know how you go above and beyond to ensure guests have a great stay!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at CAREER CHOICES DEWIS GYRFA LTD.
✨Know the Company Inside Out
Before your interview, do some research on the hospitality company. Understand their values, mission, and what sets them apart in the industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Highlight Your Night Shift Experience
Since the role involves working night shifts, be sure to discuss any previous experience you have in similar positions. Share specific examples of how you've managed guest expectations during late hours and how you maintained a welcoming atmosphere.
✨Demonstrate Your Communication Skills
Excellent communication is key for this role. Prepare to give examples of how you've effectively communicated with guests and colleagues in past roles. Think about situations where you resolved conflicts or provided exceptional service, and be ready to share those stories.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company's culture, training opportunities, and what a typical night looks like for a Night Concierge. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.
