At a Glance
- Tasks: Support HR initiatives, manage cases, and coach managers to enhance workforce effectiveness.
- Company: A values-driven care and education organisation focused on empowering individuals.
- Benefits: Competitive salary, home-based work, and opportunities for professional growth.
- Other info: Join a supportive team dedicated to continuous improvement and impactful change.
- Why this job: Make a real difference in people's lives while developing your HR expertise.
- Qualifications: CIPD Level 5 qualified with experience in complex employee relations.
The predicted salary is between 35000 - 35000 £ per year.
Pay: £35,000 per year
Contract Type: Permanent
Hours: Full time
Disability Confident: No
Closing Date: 19/06/2026
About The Company
We are a care and education organisation committed to supporting adults and young people to live healthy, active and fulfilling lives, regardless of background or disability. Our people play a vital role in creating safe, supportive and stimulating environments, and our HR team is central to making this happen.
As an HR Officer, you will help ensure our workforce is well supported, compliant and equipped to deliver high-quality care and education services. As a key member of the HR function, you’ll work closely with HR Business Partners and line managers to embed HR policies, support change initiatives, manage HR cases and deliver projects that enable safe, compliant and effective services. You’ll also play a vital role in coaching managers, producing insightful HR data, and building strong relationships across the business.
About you:
You’ll be CIPD Level 5 qualified (or equivalent experience) with extensive experience ideally within our sectors. You will need to have Complex ER experience, excellent communication skills and a strong eye for detail. You’ll be confident advising and coaching managers whilst contributing to continuous improvement and leading on change programmes. This role is a senior advisor level so you will need plenty of experience under your belt to assist our large group of managers in a very fast-paced environment. You’ll be part of a supportive, ambitious and values-driven organisation that puts people at the heart of everything it does and is committed to helping everyone experience a meaningful life.
About The Role
Key Responsibilities
- Support the HR Business Partners and the Director of HR & Resourcing in delivering the People Plan in line with business objectives
- Champion the consistent application of HR policies, procedures, and best practice, ensuring ongoing compliance with employment legislation
- Lead and contribute to key HR projects and organisational integrations as agreed with HRBPs
- Support and lead change initiatives, including restructures, reorganisations, and TUPE transfers
- Produce, analyse, and present HR management information and reports that inform decision‑making and drive continuous improvement
- Build and maintain strong working relationships across the organisation, as well as with external partners such as legal advisors
- Provide support to HRBPs with shared services projects and complex casework when required
- Ensure all HR cases are accurately logged and maintained within internal systems, providing regular reviews and advice
- Coach and upskill Line Managers to strengthen capability and confidence in managing HR matters
- Regularly review caseloads, identifying and escalating risks to the HRBPs and Director of HR & Resourcing
- Review internal investigation reports, challenging where additional evidence or detail is required
- Lead and deliver Line Manager HR inductions, onboarding support, and ongoing mentoring across the organisation
- Facilitate HR clinics and deliver training sessions on key HR topics to Line Managers
- Support HRBPs with SIP call actions and follow‑ups
- Proactively partner with Operational teams to prevent avoidable HR issues and reduce case volumes
- Attend management meetings (both in person and virtually) to provide HR guidance and support
- Manage Right to Work and sponsorship processes accurately and within required timescales
- Work alongside the HR Compliance Coordinator to upskill Managers on compliance requirements
- Escalate any risks to the organisation promptly to HRBPs and the Director of HR & Resourcing
- Identify and report emerging themes and issues within divisions to HRBPs
- Act as deputy for the HR Business Partner during periods of absence or annual leave
Please note: This job description is not exhaustive, and the post holder may be required to undertake additional duties appropriate to the role as identified by the company.
HR Officer in Birmingham employer: Career Choices Dewis Gyrfa Ltd
Join a dynamic and values-driven organisation that prioritises the well-being of its employees while making a meaningful impact in the care and education sectors. As an HR Officer, you will benefit from a supportive work culture that fosters professional growth, offers opportunities for continuous improvement, and encourages collaboration across teams. With a home-based role complemented by travel, you will enjoy flexibility while contributing to a mission that empowers individuals to lead fulfilling lives.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land HR Officer in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. This will help you tailor your responses and show how you align with their mission of supporting individuals in care and education.
✨Tip Number 3
Practice your answers to common HR interview questions, especially around complex employee relations scenarios. Being able to demonstrate your experience confidently can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows your enthusiasm for joining our values-driven organisation.
We think you need these skills to ace HR Officer in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the HR Officer role. Highlight your CIPD Level 5 qualification and any relevant experience in complex ER cases. We want to see how your skills align with our mission of supporting individuals in care and education.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our values-driven organisation. We love seeing genuine enthusiasm for what we do!
Showcase Your Communication Skills:As an HR Officer, excellent communication is key. In your application, give examples of how you've effectively advised and coached managers in the past. We want to know how you build strong relationships across teams!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your HR Stuff
Make sure you brush up on your HR policies and procedures, especially those relevant to the care and education sectors. Be ready to discuss how you've applied these in past roles, particularly around complex employee relations cases.
✨Showcase Your Communication Skills
As an HR Officer, you'll need to communicate effectively with managers and staff alike. Prepare examples of how you've successfully coached managers or resolved conflicts, highlighting your ability to build strong relationships.
✨Be Data Savvy
Since you'll be producing and analysing HR data, come prepared to discuss how you've used data to inform decision-making in previous roles. Think about specific metrics you've tracked and how they influenced HR strategies.
✨Demonstrate Change Management Experience
This role involves leading change initiatives, so be ready to share your experiences with restructures or TUPE transfers. Highlight your approach to managing change and how you supported teams through transitions.
