GovPass Delivery Manager (Business Relationship Manager) in Birmingham
GovPass Delivery Manager (Business Relationship Manager)

GovPass Delivery Manager (Business Relationship Manager) in Birmingham

Birmingham Full-Time 42450 - 46636 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the go-to person for GovPass users, ensuring their needs are met and feedback is communicated.
  • Company: Join the Government Property Agency, a leader in transforming civil service workplaces.
  • Benefits: Enjoy a competitive salary, inclusive culture, and opportunities for professional growth.
  • Why this job: Make a real impact on government services while promoting sustainability and inclusivity.
  • Qualifications: Strong communication skills and a passion for stakeholder engagement.
  • Other info: Diverse team environment with a commitment to equity and inclusion.

The predicted salary is between 42450 - 46636 £ per year.

The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 55% of the government’s office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers.

We are looking for innovative, solutions-focused people to join our team. Representing the best covenant in the UK, we are leading transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern, cost-effective real estate service solutions. Innovation and progress are at the heart of our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged. We’re dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service.

Our strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring our services meet the needs of government departments and the civil servants who use our spaces. Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction.

The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ community.

Key Responsibilities
  • Be the dedicated point of contact for external GovPass users and clients, communicating their needs back to the internal team.
  • Define, implement and evaluate a stakeholder engagement plan to ensure stakeholders are informed, engaged and enthused about the GovPass Service.
  • Establish and build relationships with existing and new clients across different government departments, helping to build acceptance and support for GovPass change initiatives.
  • Encourage adoption of GovPass at sites, working with users and local teams to maximise user benefits.
  • Communicate and advocate GovPass feedback and recommendations from clients and users, acting as the customer voice to the internal team.
  • Ensure user satisfaction is maintained and tracked accurately as GovPass continues to be rolled out.
  • Collaborate closely with internal GPA teams to ensure proposed changes are developed simultaneously and communicated throughout.

Proud member of the Disability Confident employer scheme.

GovPass Delivery Manager (Business Relationship Manager) in Birmingham employer: CAREER CHOICES DEWIS GYRFA LTD.

The Government Property Agency is an exceptional employer, offering a dynamic work environment in Birmingham where innovation and inclusivity are at the forefront of our mission. With a strong commitment to employee growth through lifelong learning and a focus on Equity, Diversity, and Inclusion, we empower our team members to make a meaningful impact while shaping the future of government services. Join us to be part of a purpose-driven organisation that values your voice and contributions in transforming the Civil Service.
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Contact Detail:

CAREER CHOICES DEWIS GYRFA LTD. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land GovPass Delivery Manager (Business Relationship Manager) in Birmingham

✨Tip Number 1

Network like a pro! Reach out to current employees at the Government Property Agency on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.

✨Tip Number 2

Prepare for the interview by researching the GovPass service and its impact on government operations. Show us you’re not just interested in the role, but also passionate about making a difference in public service.

✨Tip Number 3

Practice your communication skills! As a Delivery Manager, you'll need to convey ideas clearly. Try mock interviews with friends or use online platforms to refine your pitch and ensure you come across as confident and engaging.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and contributing to our mission.

We think you need these skills to ace GovPass Delivery Manager (Business Relationship Manager) in Birmingham

Stakeholder Engagement
Relationship Management
Communication Skills
User Advocacy
Project Management
Customer Satisfaction Tracking
Collaboration
Problem-Solving Skills
Adaptability
Innovation
Inclusivity Awareness
Feedback Analysis
Change Management

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the GovPass Delivery Manager role. Highlight your experience in stakeholder engagement and relationship building, as these are key aspects of the job. We want to see how your skills align with our mission!

Showcase Your Passion for Innovation: In your application, let us know how you embrace innovation and solutions-focused thinking. Share examples of how you've contributed to transformative projects in the past. We love candidates who are excited about making a meaningful impact!

Emphasise Inclusivity and Diversity: Since we’re committed to diversity and inclusion, it’s important to reflect this in your application. Mention any experiences or initiatives you've been part of that promote equity and inclusivity. We value diverse perspectives and want to hear yours!

Apply Through Our Website: Don’t forget to submit your application through our official website! This ensures that your application is processed correctly and gives you the best chance to join our dynamic team. We can’t wait to see what you bring to the table!

How to prepare for a job interview at CAREER CHOICES DEWIS GYRFA LTD.

✨Know Your Stakeholders

As a GovPass Delivery Manager, you'll be the go-to person for external users and clients. Make sure you research the key stakeholders in advance. Understand their needs and how GovPass can benefit them. This will help you demonstrate your ability to build relationships and advocate for user feedback during the interview.

✨Showcase Your Communication Skills

Effective communication is crucial for this role. Prepare examples of how you've successfully engaged with clients or stakeholders in the past. Be ready to discuss how you would implement a stakeholder engagement plan and keep everyone informed and enthused about GovPass services.

✨Emphasise Your Problem-Solving Abilities

The Government Property Agency is looking for innovative, solutions-focused individuals. Think of specific challenges you've faced in previous roles and how you overcame them. Highlight your ability to adapt and find creative solutions that align with the goals of the GovPass initiative.

✨Demonstrate Your Commitment to Diversity and Inclusion

With a strong emphasis on Equity, Diversity, and Inclusion, it's important to show your understanding and commitment to these values. Prepare to discuss how you've contributed to creating inclusive environments in your past roles and how you would continue to promote these principles within the GPA.

GovPass Delivery Manager (Business Relationship Manager) in Birmingham
CAREER CHOICES DEWIS GYRFA LTD.
Location: Birmingham
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