At a Glance
- Tasks: Prepare and serve food while providing excellent customer service in a dynamic environment.
- Company: Join Aramark UK, a diverse and inclusive employer committed to your growth.
- Benefits: Enjoy free meals, gym access, discounts, and a competitive salary of £12.30 per hour.
- Other info: Clear career pathways and excellent training opportunities await you.
- Why this job: Make a real difference in people's lives while enjoying a great work-life balance.
- Qualifications: Customer service experience and basic cooking skills are preferred.
The predicted salary is between 25000 - 26000 £ per year.
Location: HMP Birmingham, B18 4AS
Contract: Permanent, full‑time, 40 hours per week, predominantly Monday to Friday (occasionally weekends for holiday cover)
Shifts: 07:00 and 15:30 (with 30 minutes unpaid break); no evening shifts
Pay rate: £12.30 per hour
Aramark UK is looking for a friendly and proactive Food Service Assistant to join our team at HMP Birmingham (B18 4AS). If you enjoy delivering great customer service, keeping busy, and working in a role where every day feels rewarding, this could be the perfect opportunity for you. This is a fantastic chance to work in hospitality without sacrificing your work‑life balance – with shifts between 07:00 and 15:30, your evenings are completely free.
Important: Due to the sector, you must have lived in the UK for the past 5 years, hold the legal right to work, and be able to pass full security vetting and DBS checks.
What you'll be doing:
- Preparing basic food items and serving meals, snacks, and beverages
- Providing warm, efficient customer service to everyone who visits the dining area
- Operating the till, handling cash and card payments, and completing financial records
- Stocking up, rotating stock, cleaning serving and dining areas
- Supporting both front‑of‑house and back‑of‑house teams where needed
What we offer:
- Full‑time, permanent role – 40 hours per week (weekends as needed)
- £12.30 per hour
- Free meals on shift, free parking, gym access, and Blue Light Membership
- Access to our Employee Benefits app including: Online GP service, Employee Assistance Programme, Hundreds of discounts for supermarkets, retail, entertainment, and more
- Life assurance, pension contributions, and generous holiday allowance (with the option to buy more)
- Clear career pathways – we love to promote from within
- Excellent training and access to apprenticeships to grow your skills and confidence.
You'll thrive in this role if you have:
- Previous customer service and food service experience (ideally from running a café)
- Basic cooking experience for customers and Level 2 in Food Safety
- Residency in the UK for the past 5 years
- The legal right to work in the UK
- The ability to pass full security vetting and DBS checks
- A positive attitude and willingness to help wherever needed
If this sounds like the role for you, apply now and show us what you can bring to the team. All applications are treated confidentially. If you already work for Aramark, please speak with your line manager before applying.
About Aramark UK: At Aramark UK, we’re committed to creating a diverse, inclusive, and supportive workplace where everyone can thrive. As a Disability Confident Employer, we welcome applications from individuals of all abilities and provide reasonable adjustments throughout the recruitment process. We are also proud to be a Forces Friendly employer and hold the prestigious ERS Gold Award for our support of the Armed Forces community. If you need adjustments or have questions, contact us at careers@aramark.co.uk. Join us and be part of a team that helps everyone reach their full potential.
Food Service Assistant in Birmingham employer: Career Choices Dewis Gyrfa Ltd
Aramark UK is an exceptional employer, offering a supportive and inclusive work environment at HMP Birmingham, where you can enjoy a fulfilling role as a Food Service Assistant. With a focus on employee growth, we provide clear career pathways, excellent training opportunities, and a range of benefits including free meals, gym access, and discounts through our Employee Benefits app. Join us to be part of a team that values your contributions and promotes from within, all while maintaining a healthy work-life balance with predominantly daytime shifts.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Food Service Assistant in Birmingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Aramark UK. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience in customer service and food handling can benefit the role of Food Service Assistant.
✨Tip Number 3
Dress the part! Even though it’s a food service role, looking smart and professional can make a great first impression. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the position.
We think you need these skills to ace Food Service Assistant in Birmingham
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and food. A friendly tone can make a big difference.
Tailor Your Experience:Make sure to highlight any relevant experience you have in food service or customer service. We love seeing how your past roles relate to what we do at HMP Birmingham, so connect the dots for us!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Food Service Assistant role. Less is often more!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Role
Make sure you understand the responsibilities of a Food Service Assistant. Familiarise yourself with tasks like food preparation, customer service, and cash handling. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role is all about delivering great customer service, think of examples from your past experiences where you went above and beyond for customers. Be ready to share these stories during the interview to demonstrate your proactive attitude.
✨Prepare for Security Questions
Given the nature of the job, be prepared to discuss your residency in the UK and your ability to pass security vetting and DBS checks. Having this information at your fingertips will show that you’re organised and aware of the requirements.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
