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- Tasks: Build relationships with families and community groups to enhance support services.
- Company: Join a compassionate team dedicated to children's wellbeing and family support.
- Benefits: Opportunity to make a real impact in the community and develop your skills.
- Other info: Dynamic role with opportunities for personal growth and community engagement.
- Why this job: Empower families and shape services that truly meet community needs.
- Qualifications: Level 3 qualification or equivalent experience in a relevant field.
The predicted salary is between 30000 - 40000 £ per year.
ABOUT US
As part of the Birmingham Forward Steps Partnership, we provide early years and family support for children aged 0–19 (or 25 with SEND). Our Children’s Centres and Family Hubs across Erdington, Hodge Hill, Perry Barr and Sutton Coldfield offer safe, welcoming spaces where families can access support, advice, and activities. From parenting groups and sensory rooms to health referrals and stay‑and‑play sessions, our experienced teams walk alongside families, helping them build on their strengths and navigate challenges. We also offer links to childcare, midwifery, and employment support. Whether face‑to‑face or through our Digital Family Hub, everything we do is driven by compassion, fairness, and a commitment to children’s wellbeing. Join us and help make a difference where it matters most.
ABOUT THE ROLE
- Build strong, trusted relationships with families, community groups and partner organisations across your local area.
- Champion the voices of parents and carers, ensuring families help shape and improve services through co‑production and consultation.
- Support inclusive, community‑led activities and events that increase engagement with Children’s Centres and Family Hubs.
- Identify gaps in local provision and work collaboratively to develop creative, responsive solutions that meet community needs.
- Undertake outreach work to engage families who may be less visible, helping them access the right support at the right time.
- Work closely with colleagues to gather feedback, share learning and contribute to service improvement and impact measurement.
ABOUT YOU
- You’re passionate about working alongside families and communities, with a strong belief in listening, inclusion and empowerment.
- You hold a Level 3 qualification in a relevant field (or are able to demonstrate equivalent experience and professional development).
- You enjoy building relationships and working in partnership with a wide range of people and organisations.
- You’re confident communicating with parents, carers and professionals, and able to adapt your approach to different audiences.
- You’re organised and proactive, able to manage your time, priorities and information effectively.
- You’re open to learning, keen to develop your skills, welcome feedback, and are looking for a role where you can make a long‑term impact.
Family and Community Liaison Navigator in Birmingham employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family and Community Liaison Navigator in Birmingham
✨Tip Number 1
Get to know the organisation! Research Birmingham Forward Steps and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. It’s a great way to get insider info and make connections.
✨Tip Number 3
Prepare some thoughtful questions to ask during your interview. This shows that you’re engaged and serious about the role. Think about what you want to know regarding their community initiatives or how they measure impact.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm and appreciation for the opportunity to chat.
We think you need these skills to ace Family and Community Liaison Navigator in Birmingham
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for working with families and communities shine through in your application. We want to see how your values align with ours, so share personal experiences that highlight your commitment to inclusion and empowerment.
Tailor Your Application: Make sure to customise your CV and cover letter for the Family and Community Liaison Navigator role. Highlight relevant qualifications and experiences that demonstrate your ability to build relationships and support community-led activities.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to convey your skills and experiences, making it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure we receive all your details correctly and gives you a chance to explore more about us and the role before applying!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Community
Before the interview, take some time to research the local community and its needs. Understand the demographics, challenges, and resources available. This will help you demonstrate your commitment to supporting families and show that you’re ready to hit the ground running.
✨Showcase Your Relationship-Building Skills
Be prepared to share specific examples of how you've built strong relationships in previous roles. Think about times when you’ve successfully engaged with families or community groups. Highlight your ability to listen, adapt, and empower others, as these are key qualities for this role.
✨Emphasise Your Collaborative Spirit
This role requires working closely with various stakeholders. Be ready to discuss how you’ve collaborated with colleagues, community organisations, or parents in the past. Share stories that illustrate your teamwork skills and your approach to co-production and consultation.
✨Prepare Questions That Matter
Interviews are a two-way street! Prepare thoughtful questions that reflect your interest in the role and the organisation. Ask about their current initiatives, how they measure impact, or what challenges they face in engaging families. This shows you’re genuinely interested in making a difference.