Customer Team Member in Birmingham

Customer Team Member in Birmingham

Birmingham Full-Time 13.04 - 13.04 £ / hour (est.) No working from home possible
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At a Glance

  • Tasks: Deliver friendly service and support daily store operations.
  • Company: Join the Co-op team in a vibrant retail environment.
  • Benefits: Enjoy 30% discount, flexible pay access, and career development.
  • Other info: Flexible shifts with opportunities for growth and support.
  • Why this job: Make a difference in your community while gaining valuable experience.
  • Qualifications: Passion for customer service and teamwork; no experience needed.

The predicted salary is between 13.04 - 13.04 £ per hour.

Job Details

Customer Team Member; Location: 1 Colmore Row Birmingham, B3 2BJ. Pay: £13.04 per hour. Contract: Permanent part‑time, 25 hours per week + regular overtime.

Working pattern: Opening shifts, 5 am starts through to early afternoon, with flexible availability across the week to include at least one weekend shift.

Weekend shift availability required: Friday after 6 pm, any shift on Saturday, or Sunday.

Training & Eligibility

Full paid training provided.

You must be aged 18 or over to apply for this role as it may involve working before 6 am or after 10 pm, or other business‑related needs.

What You'll Do

  • Support the day‑to‑day running of the store by delivering friendly and thoughtful service, and helping to put things right when needed.
  • Work with your team to keep the store running smoothly.
  • Work hands‑on on the shop floor and tills, contributing to daily operations to create a great shopping experience.
  • Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy.
  • Ensure the store is safe and compliant with regulations.
  • Maintain accurate pricing, dates, and temperatures on stock.
  • Promote Co‑op Membership and support the local community.
  • What You'll Bring
  • A genuine passion for helping people and delivering great customer service.
  • The ability to work flexibly across a number of shifts and as part of a team.
  • An interest in retail and working in a busy store environment (experience not essential).

Benefits

  • Full training and career development resources.
  • 30 % discount on all Co‑op products in‑store.
  • Flexible access to your pay as you earn it.
  • A pension scheme with up to 10 % employer contributions.
  • 31 days of holiday (including bank holidays, pro rata for part‑time colleagues).
  • 24 / 7 access to GP appointments and colleague support programme.
  • Market‑leading policies to help you through life's big moments.

EEO Statement

We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We are proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job.

If you need any adjustments during the recruitment process, we'll support you.

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Contact Details:

Career Choices Dewis Gyrfa Ltd Recruitment Team

We think you need these skills to ace Customer Team Member in Birmingham

Communication Skills
Adaptability
Problem-Solving Skills
Attention to Detail
Time Management
Customer Service
Reliability