At a Glance
- Tasks: Manage compliance records and processes while liaising with contractors and auditors.
- Company: Join a diverse team at SSP, a leader in the industry.
- Benefits: Enjoy employee discounts, health support, and award-winning training.
- Other info: Flexible hybrid working to support your work-life balance.
- Why this job: Make a real impact by ensuring compliance and improving processes.
- Qualifications: Knowledge of compliance management and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
About the Role: The Compliance Administrator will be responsible for effectively developing and maintaining records, procedures and processes to measure compliance through the CAFM system. Being the central point for compliance, I will deal with all queries and requirements from units and auditors to ensure legal standards are achieved while maintaining accurate PPM schedules.
Key Responsibilities
- Collate, update and maintain documentation of compliance activities, including the management inbox, K drive, Maintenance Compliance folder, unit folders, investigation outcomes and compliance trackers.
- Liaise with contractors to ensure correct documentation has been received and review certification to ensure compliance.
- Provide assistance to internal or external auditors covering compliance reviews and provide requested documentation.
- Prepare periodic update reports regarding compliance operations and progress.
- File appropriate compliance reports with regulatory agencies.
- Monitor compliance systems to ensure their effectiveness.
- Verify that required software technology (e.g., PPMs through CAFM) is in place to adequately provide monitoring in all required areas and maintain procedures and policies related to the management of compliance activities.
- Develop the compliance schedule within the change control process to capture changes and subcontractor notifications and ensure responsibilities are aligned.
- Sample audit the procedure of water risk management (e.g., ensure hot and cold water temperatures are taken and recorded monthly and that any variances are reported to the Helpdesk).
- Implement compliance-related procedures and policies throughout the organisation and provide employee training on compliance procedures, related topics and policies.
- Conduct internal reviews and audits to ensure processes are followed, verify that all firm and regulatory policies and procedures are documented, implemented and communicated, and develop the annual review/audit programme to ensure compliance with internal and external requirements.
- Develop and oversee internal reporting compliance systems and conduct environmental audits to ensure adherence to environmental standards.
- Keep informed of pending industry changes, trends and best practices and assess the potential impact on organisational processes.
- Operate as the point of contact for compliance; deal with certification requests from units, clients and auditors and manage the process of compliance certification with subcontractors.
- Remediate orders and general compliance across the portfolio, clarify issues or dilemmas, report irregularities, conduct or direct internal investigations of compliance issues, and manage difficult legal compliance issues.
- Manage GAP analysis, review PPM schedules, check legal requirements, confirm PPM frequency, and liaise with Help Desk, Commercial, and Maintenance Manager to cover gap analysis.
- Evaluate and implement more efficient ways of working practices.
Key Working Relationships
- Maintenance Director
- Commercial Manager
- Maintenance Managers
- Compliance Lead
- Operational Teams
Qualifications and Skills
- A good knowledge of compliance management, processes, and requirements.
- Competence in public/customer contact and demonstrated experience of leading, motivating, and working as part of a team.
- Competence in project management and good understanding of compliance issues.
- Excellent organising ability, energy, initiative, resourcefulness, ability to work under pressure, prioritise effectively.
- Excellent communication skills, tactical and diplomatic working manner with strong interpersonal skills.
- Team player adaptable to fast-paced and changing environment.
- Highly disciplined, self‑motivated and delivery focused, with the ability to manage tight processes, accuracy and attention to detail.
Benefits
- Employee discounts across our brands.
- Friends and Family Discount App.
- Award‑winning training, apprenticeships and development programmes.
- Health and wellbeing support.
- Hybrid working with flexibility to support work‑life balance.
- An inclusive and diverse workplace with employee networks and communities.
At SSP, we value diversity and are committed to building a team that reflects a wide range of backgrounds, skills and perspectives.
Compliance & Maintenance Administrator in Birmingham employer: Career Choices Dewis Gyrfa Ltd
At SSP, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters employee growth and development. Our commitment to health and wellbeing, alongside award-winning training programmes, ensures that our Compliance & Maintenance Administrators thrive in their roles while enjoying a healthy work-life balance through hybrid working options. Join us in a diverse and inclusive workplace where your contributions are valued and recognised.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Compliance & Maintenance Administrator in Birmingham
✨Tip Number 1
Get to know the company inside out! Research their compliance processes and recent projects. This will help you tailor your conversations and show that you're genuinely interested in how you can contribute.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about scenarios where you've dealt with compliance issues or led a team. Use the STAR method (Situation, Task, Action, Result) to structure your answers and impress the interviewers.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Compliance & Maintenance Administrator in Birmingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with compliance management and processes. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Show Off Your Organisational Skills:As a Compliance & Maintenance Administrator, being organised is key! Use your application to demonstrate your ability to manage documentation and schedules effectively. Share examples of how you've kept things running smoothly in past roles.
Highlight Your Communication Skills:Since you'll be liaising with various teams and auditors, it's important to showcase your excellent communication skills. In your application, mention any experiences where you’ve successfully navigated complex conversations or provided training on compliance procedures.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Compliance Stuff
Make sure you brush up on compliance management processes and requirements before the interview. Familiarise yourself with the CAFM system and how it relates to compliance activities, as this will show your potential employer that you're serious about the role.
✨Showcase Your Organisational Skills
Prepare examples of how you've effectively managed documentation and compliance activities in the past. Highlight your ability to prioritise tasks and maintain accuracy under pressure, as these are key skills for a Compliance & Maintenance Administrator.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific compliance issues or audits. Think through potential scenarios beforehand and be ready to discuss your thought process and problem-solving strategies.
✨Demonstrate Teamwork and Communication
Since this role involves liaising with various teams and contractors, be prepared to talk about your experience working collaboratively. Share examples of how you've communicated effectively in past roles, especially in high-pressure situations.
