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- Tasks: Delight customers with amazing coffee and friendly service while keeping the workspace tidy.
- Company: Join the Aston Coffee Lab, a vibrant and inclusive workplace.
- Benefits: Enjoy 28 days holiday, free meals, and discounts on high street shops.
- Why this job: Be part of a passionate team and share your love for coffee with others.
- Qualifications: Friendly personality, great work ethic, and a passion for customer service.
- Other info: Opportunities for training, development, and a diverse, welcoming environment.
The predicted salary is between 1200 - 1500 £ per month.
Company Description: Barista | Location: The Aston coffee lab
Benefits:
- 28 Days holiday including bank holidays
- Plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 weeks enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts on the HAPI app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Job Description:
- Delight our customers by greeting them in a friendly and professional manner.
- Efficiently prepare and serve a variety of coffee beverages, teas, and other drinks using the correct methods, equipment and to our standards.
- Share the story of our menu, provide recommendations to customers and be aware of allergen procedures.
- Maintain a tidy and organized workspace and coffee bar in line with cleaning schedules, company and COSHH standards.
- Follow all health and safety and food safety guidelines and procedures.
- Monitor stock levels and restock supplies as needed.
- Use till systems for taking payments and customer orders.
- Provide exceptional customer service and resolve any customer issues or complaints.
- Be a part of the team assisting on other tasks as needed.
Qualifications:
- Friendly, outgoing personality; a people person
- Great work ethic and a positive attitude
- Good listening & verbal communication skills
- Passion for delivering outstanding customer service
- Perpetuates company philosophy and culture
- Works according to BaxterStorey core values
- Has a contagious passion for coffee, tea and customer service
- Ability to adapt to challenges and opportunities with a solution-oriented perspective
- Previous experience in a similar role, especially in the food service industry, is a plus
- Some knowledge of food safety and sanitation practices
Additional Information: For almost 20 years, for every client, in every location (office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each customer can have the hospitality experience they deserve. We are an inclusive employer and welcome applications from candidates of all backgrounds. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aims to be the most inclusive culture in hospitality. Proud member of the Disability Confident employer scheme.
Barista/Catering assistant in Birmingham employer: CAREER CHOICES DEWIS GYRFA LTD.
Contact Detail:
CAREER CHOICES DEWIS GYRFA LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista/Catering assistant in Birmingham
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your coffee knowledge! Brush up on different types of coffee and brewing methods. Being able to chat about your passion for coffee during the interview can really impress them and show you're a great fit.
✨Tip Number 3
Be ready to showcase your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. This will highlight your friendly personality and work ethic.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Barista/Catering assistant in Birmingham
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let your love for coffee shine through! Share any experiences or stories that highlight your enthusiasm for the beverage and customer service. We want to see that you’re not just looking for a job, but that you genuinely care about creating a great experience for our customers.
Be Personable and Friendly: Since this role is all about interacting with customers, make sure your application reflects your friendly personality. Use a warm tone and don’t be afraid to show your outgoing side. We’re looking for someone who can connect with our customers and make them feel welcome!
Highlight Relevant Experience: If you’ve worked in food service before, make sure to mention it! Even if it’s not directly related, any experience that showcases your ability to work in a fast-paced environment or handle customer interactions will be beneficial. We love seeing how your past roles have prepared you for this one!
Keep It Neat and Organised: Just like we maintain a tidy workspace at The Aston coffee lab, your application should be well-organised too. Make sure it’s easy to read, free of typos, and structured logically. A clean application shows us that you pay attention to detail, which is super important in this role!
How to prepare for a job interview at CAREER CHOICES DEWIS GYRFA LTD.
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Be ready to discuss different types of coffee, brewing methods, and even your personal favourites. This shows your passion for the role and helps you connect with the interviewers.
✨Show Off Your People Skills
As a barista, customer service is key! Prepare examples of how you've handled customer interactions in the past. Think about times when you went above and beyond to make someone’s day better – this will highlight your friendly and outgoing personality.
✨Be Ready for Practical Questions
Expect questions about food safety and sanitation practices. Familiarise yourself with basic health and safety guidelines relevant to the food service industry. This will demonstrate your understanding of the importance of maintaining a clean and safe workspace.
✨Embrace Teamwork
The job involves working as part of a team, so be prepared to discuss your experience collaborating with others. Share stories that showcase your ability to adapt and support your colleagues, which aligns with the company’s core values.
