At a Glance
- Tasks: Manage admin duties, handle correspondence, and support the Community Mental Health Team.
- Company: Join Birmingham and Solihull Mental Health NHS Foundation Trust, a leader in mental health care.
- Benefits: Enjoy a supportive work environment with opportunities for personal growth and development.
- Other info: Dynamic role with potential for career advancement in the healthcare sector.
- Why this job: Make a difference in mental health while gaining valuable administrative experience.
- Qualifications: Strong organisational skills and ability to communicate effectively with diverse teams.
The predicted salary is between 25674 - 28093 £ per year.
A Vacancy at Birmingham and Solihull Mental Health NHS Foundation Trust. The post holder will be responsible for undertaking a wide range of administrative and secretarial duties, which includes the receipt of all correspondence, including referrals, ensuring the appropriate action is taken. Processing of clinical letters, reports, case summaries and other correspondence as required by the clinical team.
To act as the focal point of contact and be responsible for the dissemination of information, messages and enquiries for the Community Mental Health Team. To provide cross cover and support to other teams in the event of absence planned or otherwise. Liaising with multi-disciplinary team members, other health professionals and staff within the trust, GP’s, Social workers, Service users, Carers and other appropriate agencies.
The post holder will work closely with other members of the admin team:
- To maintain confidentiality in relation to patient information and records at all times.
- To deal with all telephone calls to the Community Mental Health Team in a professional/appropriate manner, using own initiative.
Organisational
The post holder will be responsible for providing a comprehensive secretarial service which includes:
- Responsibility for the receipt of correspondence and recording of all post to the management Team.
- Arranging appointments for the clinical team, booking rooms, booking interpreters and arranging the appropriate equipment.
- Taking informal notes of meetings, circulating appropriate documentation, as and when required.
- To be responsible for the accurate filing into the care record and timely retrieval of the same when requested by a member of the team.
- Maintenance of an Office Diary to record all types of leave and absence for team managers and meeting information accordingly.
- Ordering and maintaining stationery/non-stock.
- To receive referrals, organising urgent referrals as a priority, to allocate and book appointments.
Band 3 Team Administrator - Small Heath Health Centre in Birmingham employer: Career Choices Dewis Gyrfa Ltd
Birmingham and Solihull Mental Health NHS Foundation Trust is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional development. As a Team Administrator at the Small Heath Health Centre, you will benefit from a collaborative environment, opportunities for growth within the NHS framework, and the chance to make a meaningful impact in the community. With a focus on mental health, this role not only provides job security but also the satisfaction of contributing to the care of individuals in need.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Band 3 Team Administrator - Small Heath Health Centre in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Birmingham and Solihull Mental Health NHS Foundation Trust. They can give you the inside scoop on what it’s really like to work there and might even refer you for the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to administrative roles. Think about how your skills align with the responsibilities listed in the job description, like managing correspondence and liaising with multi-disciplinary teams.
✨Tip Number 3
Showcase your organisational skills! During the interview, share examples of how you've successfully managed multiple tasks or projects. This will demonstrate that you can handle the diverse duties of a Team Administrator.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Band 3 Team Administrator - Small Heath Health Centre in Birmingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the responsibilities listed in the job description. We want to see how you can contribute to our team at Small Heath Health Centre!
Showcase Your Organisational Skills:Since this role involves a lot of administrative tasks, be sure to emphasise your organisational abilities. Share examples of how you've managed multiple tasks or maintained records effectively in previous roles.
Keep It Professional Yet Friendly:When writing your application, strike a balance between professionalism and a friendly tone. Remember, you'll be the first point of contact for many, so let your personality shine through while keeping it appropriate!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Band 3 Team Administrator. Familiarise yourself with the key tasks mentioned in the job description, like processing clinical letters and liaising with multi-disciplinary teams. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
As this role involves a lot of administrative duties, be prepared to discuss your organisational skills. Think of specific examples where you've successfully managed multiple tasks or maintained confidentiality. Highlighting your ability to keep things running smoothly will impress the interviewers.
✨Practice Professional Communication
Since you'll be the focal point of contact for the Community Mental Health Team, it's crucial to convey professionalism in your communication. Practice answering common interview questions clearly and confidently. You might even want to role-play with a friend to get comfortable with handling enquiries and messages.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges they face, or how success is measured in this role. This shows that you're not just interested in the job but also in how you can contribute to the team's success.
