At a Glance
- Tasks: Deliver tasty meals and support catering services for patients and staff.
- Company: Join Birmingham Community Healthcare NHS Foundation Trust, a caring and inclusive employer.
- Benefits: Enjoy a permanent role with full-time hours and a supportive work environment.
- Other info: Be part of a diverse team committed to equal opportunities and safeguarding.
- Why this job: Make a difference in people's lives through food while gaining valuable experience.
- Qualifications: No specific qualifications needed, just a passion for food and teamwork.
The predicted salary is between 24169 - 25674 £ per year.
Employer: Birmingham Community Healthcare NHS Foundation Trust
Contract: Permanent; Hours: Full time; Location: Birmingham, B13 8JL; Closing Date: 25/06/2026
About this job: This job advert will close as soon as sufficient applications have been received.
Responsibilities:
- Deliver efficient, professional catering, assist in preparation and service of meals and beverages to patients, staff, and visitors in Trust properties and operate a cash register when required.
- Understand the importance of accurate meals for patients with special dietary or cultural requirements.
- Prepare salads, sandwiches, and other basic food items for patients, staff, and visitors.
- Support meal services by loading bulk trolleys or ward-level service of meals.
- Conduct basic cooking (buffets, breakfast items) under Facilities Supervisor guidance.
- Clean equipment and premises daily according to duty rotas and schedules using appropriate equipment and chemicals.
- Clean floors, walls, and surfaces.
- Perform deep cleaning of all catering equipment within the department.
- Adhere to Food Hygiene Standards and Trust policies and procedures.
- Responsible for deliveries, stock control, cleanliness of stock areas, and raise shortfalls immediately to Facilities Supervisor.
- Check, clean and refill vending machines and 24‑hour catering stores.
- Complete HACCP documentation and sales controls for audit purposes.
- Assist customers experiencing vending machine issues and resolve on behalf of the customer.
- Answer and resolve telephone queries and respond to department requests accurately and efficiently.
- Demonstrate role requirements to new starters.
- Set up meeting rooms and prepare food for special functions, including beverages and buffet items, and follow with clearing venue, washing up, and returning items to the restaurant.
- Wash up ward‑level patient equipment as required.
- Dispose of waste food and refuse hygienically in accordance with Trust Waste Management Policy.
- Prepare servery area and restaurant prior to service to ensure attractive presentation and replenishment during opening times.
- Prepare refrigerated commodities.
Equal Opportunities: Birmingham Community Healthcare NHS Foundation Trust is committed to being an equal opportunities employer and welcomes applicants from people irrespective of age, gender, race and disability.
Safeguarding: It is the responsibility of all staff to safeguard and protect children and adults at risk at all times and staff must report any concerns as per Safeguarding Children and Safeguarding Adults policies. All staff must undertake regular mandatory safeguarding training at a level relevant to the role.
Band 2 Facilities Catering Operative | Birmingham Community Healthcare NHS Foundation Trust employer: Career Choices Dewis Gyrfa Ltd
Birmingham Community Healthcare NHS Foundation Trust is an exceptional employer that prioritises the well-being and professional development of its staff. With a strong commitment to equal opportunities, a supportive work culture, and comprehensive training programmes, employees can thrive in their roles while making a meaningful impact on the community. Located in Birmingham, the Trust offers a dynamic environment where team members can grow and contribute to high-quality patient care.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Band 2 Facilities Catering Operative | Birmingham Community Healthcare NHS Foundation Trust
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Career Choices Dewis Gyrfa Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Career Choices Dewis Gyrfa Ltd
Don't be shy about reaching out to Career Choices Dewis Gyrfa Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Band 2 Facilities Catering Operative | Birmingham Community Healthcare NHS Foundation Trust
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Career Choices Dewis Gyrfa Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
