At a Glance
- Tasks: Lead a team to create unforgettable holiday experiences and exceed sales targets.
- Company: Join TUI, the best-loved holiday company with an inclusive culture.
- Benefits: Earn £15.34 per hour plus commission, discounts, and fantastic holiday perks.
- Other info: Enjoy career progression opportunities in a dynamic retail environment.
- Why this job: Make a real impact by helping customers find their dream holidays.
- Qualifications: Leadership skills and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 £ per year.
Here at TUI, you’ll find we’re an inclusive company with a culture of care. By joining the Retail Team as a Store Manager at our Birkenhead store, you’ll lead a team to become destination experts to recommend and sell holidays, Cruise, UK Breaks and additional products whilst delivering exceptional sales and service results. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.
As part of our dedication to delivering exceptional customer service and flexibility for our customers, you’ll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores.
ABOUT OUR OFFERTUI offers much more than just a starting salary of £15.34 per hour. Be rewarded for exceeding your targets with our commission and discretionary bonus schemes. Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off. Benefit from our Health and Wellbeing across key areas: Financial, Health, Social, Community and Career. Investment in your development and career progression. Pension scheme and life assurance.
ABOUT THE JOBLead by example and role model our company values to inspire and coach your team whilst embracing change and rising to the demands that this role brings. Develop your team to be proactive and investigate and resolve every question or complaint. If things don’t go quite right, you’ll be confident to step in and take ownership. You’ll use customer feedback and insights to spot trends and find new ways to improve customer satisfaction and loyalty to grow our business. As technology advances so does TUI, you’ll work with a variety of systems empowering you to enhance your knowledge to improve our customer digital journey. Drive your team to exceed company sales and service goals, in Retail we call it ‘Smashing your Targets’. Recruit and retain talent, maintaining high levels of engagement and low levels of attrition.
Retail Manager in Birkenhead employer: Career Choices Dewis Gyrfa Ltd
At TUI, we pride ourselves on being an inclusive employer that fosters a culture of care and support. As a Retail Manager in our Birkenhead store, you will not only lead a passionate team but also enjoy a wealth of benefits including competitive pay, commission opportunities, and exceptional holiday perks. With a strong focus on employee development and well-being, TUI offers a dynamic work environment where you can thrive and grow your career while creating unforgettable holiday experiences for our customers.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Manager in Birkenhead
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who work at TUI or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by researching TUI’s values and recent news. Show us you’re not just another candidate; demonstrate how your experience aligns with our mission of creating unforgettable holiday experiences.
✨Tip Number 3
Practice your sales pitch! As a Retail Manager, you’ll need to showcase your ability to drive sales. Role-play common interview scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining the TUI family.
We think you need these skills to ace Retail Manager in Birkenhead
Some tips for your application 🫡
Show Your Passion for Travel:When writing your application, let your love for travel shine through! Share any personal experiences or stories that highlight why you’re excited about the role and how you can help create unforgettable holiday experiences for customers.
Highlight Your Leadership Skills:As a Retail Manager, you'll be leading a team, so make sure to showcase your leadership skills in your application. Talk about times you've inspired or coached others, and how you’ve handled challenges in a team setting.
Focus on Customer Service Excellence:TUI is all about putting customers at the heart of everything we do. In your application, emphasise your commitment to exceptional customer service and share examples of how you've gone above and beyond to ensure customer satisfaction.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the specific role at TUI. Mention key phrases from the job description and explain how your experience aligns with what we’re looking for. And remember, apply through our website for the best chance!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Stuff
Before the interview, make sure you’re well-versed in TUI’s offerings. Familiarise yourself with their holiday packages, cruise options, and any recent promotions. This will not only show your enthusiasm but also help you answer questions confidently.
✨Showcase Your Leadership Skills
As a Retail Manager, you’ll need to lead a team effectively. Prepare examples of how you’ve inspired and coached teams in the past. Think about specific situations where you’ve resolved conflicts or improved team performance.
✨Customer-Centric Mindset
TUI places customers at the heart of their business. Be ready to discuss how you’ve used customer feedback to enhance service or resolve complaints. Highlight your ability to create unforgettable experiences for customers.
✨Embrace Change and Technology
With technology evolving, it’s crucial to demonstrate your adaptability. Share experiences where you’ve embraced new systems or processes to improve efficiency or customer satisfaction. This shows you’re ready to grow with TUI.
