At a Glance
- Tasks: Assist customers with inquiries about tenant advice and repairs in a friendly manner.
- Company: Career Choices Dewis Gyrfa Ltd, dedicated to excellent customer service.
- Benefits: Competitive salary, service-based increases, and generous holiday entitlements.
- Other info: Permanent position with a supportive team and opportunities for growth.
- Why this job: Enjoy a 4-day work week while making a difference in people's lives.
- Qualifications: Fluent in Welsh and English with strong communication and IT skills.
The predicted salary is between 24000 - 30000 € per year.
Career Choices Dewis Gyrfa Ltd is seeking a Customer Service Advisor for a permanent position working 30 hours a week over 4 days in Abergele. The role involves assisting customers with inquiries regarding tenant advice, repairs, and administrative tasks.
The ideal candidate must have prior experience in a customer-focused role, be fluent in both Welsh and English, and possess strong communication and IT skills.
Benefits include a competitive salary, an increase based on service, and generous holiday entitlements.
Bilingual Customer Service Advisor — 4-day Week, 30h employer: Career Choices Dewis Gyrfa Ltd
Career Choices Dewis Gyrfa Ltd is an excellent employer that values work-life balance, offering a unique 4-day work week for its Bilingual Customer Service Advisors. Located in the picturesque town of Abergele, employees enjoy a supportive work culture, competitive salary, and opportunities for professional growth, all while making a meaningful impact in the community through customer service.
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Bilingual Customer Service Advisor — 4-day Week, 30h
✨Tip Number 1
Make sure you research the company and its values before your interview. Knowing what they stand for will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your bilingual skills! Since this role requires fluency in both Welsh and English, brush up on your language skills to ensure you can communicate effectively with customers.
✨Tip Number 3
Prepare some examples from your past experience that highlight your customer service skills. Think of situations where you went above and beyond to help a customer, as this will impress your interviewers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you're serious about joining the team.
We think you need these skills to ace Bilingual Customer Service Advisor — 4-day Week, 30h
Some tips for your application 🫡
Show Off Your Bilingual Skills:Since we're looking for someone fluent in both Welsh and English, make sure to highlight your language skills right at the start. Use examples from your past experiences where you’ve successfully communicated in both languages.
Tailor Your Experience:We want to see how your previous customer service roles relate to this position. Be specific about your experience with tenant advice or repairs, and don’t forget to mention any administrative tasks you've handled!
Keep It Professional Yet Friendly:While we love a casual vibe, remember that this is a job application! Strike a balance between being approachable and professional in your writing. Show us your personality but keep it relevant to the role.
Apply Through Our Website:To make sure your application gets to us without a hitch, apply directly through our website. It’s the best way to ensure we see your application and can get back to you quickly!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Brush Up on Your Bilingual Skills
Since the role requires fluency in both Welsh and English, make sure to practice speaking and writing in both languages. Prepare to demonstrate your language skills during the interview by discussing your previous customer service experiences in both languages.
✨Know the Company Inside Out
Research Career Choices Dewis Gyrfa Ltd thoroughly. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Prepare for Customer Scenarios
Think of common customer service scenarios you might face in this role, such as handling tenant inquiries or repairs. Be ready to share specific examples from your past experience that highlight your problem-solving skills and ability to assist customers effectively.
✨Show Off Your IT Skills
As the job involves administrative tasks, be prepared to discuss your IT skills. Familiarise yourself with common customer service software and tools. If you have experience with specific systems, mention them and how they helped you in your previous roles.
