Bereavement Officer | Tameside and Glossop Integrated Care NHS Foundation Trust

We are looking for an empathetic, caring, enthusiastic and motivated individual. You need to be able to organise yourself and others, to co-ordinate a wide range of tasks within tight timescales, to work under pressure and show initiative.

You will play an important role in the effective organisation and coordination of the Bereavement Service. Bereavement Services are the team who work alongside the Medical Examiners team to arrange for the Medical Cause of Death Certificates for our deceased patients to be completed. Bereavement Services speak to and liaise with bereaved relatives and co-ordinate with the Medical Examiners team, the Mortuary team, the Coroner's Office, Funeral Directors and Registrars.

As a member of the team you must be computer literate, used to working on the telephone, able to listen and support the bereaved, as well as your colleagues. If you are a hardworking, empathetic, organised and confident individual, with strong administration/IT skills we would love to hear from you.

This post is pivotal in ensuring a professional, compassionate, and high-quality service for relatives of the deceased is delivered in accordance with national legislation and Trust policy. To support bereaved relatives and guide them with the legal processes following a death, including the process for registering a death, if any involvement with the coroner is required, through to providing ongoing support should the bereaved have raised concerns or provided feedback which requires further action by the Trust.

The post holder will also be expected to have the ability to engage tactfully but clearly with internal colleagues, including Consultants and other clinicians to foster a reciprocal relationship to obtain legal documentation (Medical Certificate of Cause of Death) in a timely fashion and provide advice, support, and information to facilitate this.

The post holder will be required to provide cover for the Senior Bereavement Officer during periods of absence. To have an overview and when necessary maintain the process for receiving all deceased records from clinical areas to ensure timely review of the case by the Medical Examiner Team and support the Bereavement Administrator with this function. Maintain a robust process for referring deaths to the Medical Examiner Service.

Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children. Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.

We have a clear set of values & behaviours which we expect all of our staff to demonstrate:

• Compassion
• Accountability
• Respect
• Excellence

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population. We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ & Disabled people.

Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.

The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focusses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded. The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.

Important Notice on Visa Sponsorship Eligibility: Please note that whilst the trust does offer sponsorship this role is unfortunately not eligible for visa sponsorship under the UK Skilled worker visa route. This is due to the position not meeting the minimum salary threshold of £41,700 per annum or the required skill level set by UK Visas and Immigration. We appreciate your interest in this opportunity and encourage applications from candidates who already have the right to work in the UK.