At a Glance
- Tasks: Ensure a safe shopping environment while delivering top-notch customer service.
- Company: Join Mitie, a leader in retail security with a focus on safety and service.
- Benefits: Enjoy competitive pay, paid breaks, and access to amazing employee perks.
- Other info: Great opportunities for progression and development in a supportive team.
- Why this job: Make a difference by protecting customers and colleagues in a dynamic retail setting.
- Qualifications: SIA licence preferred; training available for the right candidates.
The predicted salary is between 30700 - 30800 £ per year.
Pay rate £14.81ph. Various shifts (to be discussed at interview).
Mitie is looking for a Retail Security Officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.
Qualifications: It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided). Vetting: It is vital that you have a full 5-year checkable employment/education history; failure to do so could mean your offer will be withdrawn or your employment terminated.
Main Duties:
- Deliver industry leading customer service.
- Deterrence of violence and public order offences.
- Conduct patrols of the store.
- Utilise CCTV systems to support the reduction of crime and stock loss.
- Liaise with the store management teams.
- Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store.
- Wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety.
Benefits:
- Contracted hours.
- Annual leave entitlement.
- Pension and Life insurance schemes.
- Free uniform supplied.
- SIA Re-licencing programme.
- Comprehensive induction and training programme.
- Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
- Apprenticeship schemes.
- Progression and development opportunities.
- All breaks are paid.
Retail Security Officer in Bath employer: Career Choices Dewis Gyrfa Ltd
Mitie is an exceptional employer that prioritises the safety and well-being of both its employees and customers. With a strong focus on professional development, including comprehensive training and apprenticeship schemes, Mitie offers a supportive work culture where every Retail Security Officer can thrive. Located in a dynamic retail environment, employees benefit from competitive pay, generous leave entitlements, and access to a range of outstanding employee benefits, making it a rewarding place to build a career.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Security Officer in Bath
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Mitie. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your customer service skills and your ability to create a safe environment, as these are key for the Retail Security Officer role.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and presentable for your interview. It shows that you take the opportunity seriously and are ready to represent Mitie well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Retail Security Officer in Bath
Some tips for your application 🫡
Show Off Your Customer Service Skills:As a Retail Security Officer, you'll need to deliver top-notch customer service. Make sure your application highlights any experience you have in this area. We want to see how you can create a safe and welcoming environment for customers and colleagues alike!
Be Clear About Your Qualifications:If you've got an SIA licence or relevant certificates, shout about it! If not, don’t worry too much; just mention your willingness to undergo training. We appreciate honesty and enthusiasm, so let us know where you stand.
Detail Your Employment History:Remember, we need a full 5-year checkable employment/education history. Be thorough and clear in your application to avoid any hiccups later on. This is super important for us to ensure a smooth vetting process!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and keep everything organised. Plus, you’ll get all the latest updates on your application status!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Role Inside Out
Before the interview, make sure you understand the key responsibilities of a Retail Security Officer. Familiarise yourself with customer service expectations and how to handle potential security threats. This will help you answer questions confidently and show that you're serious about the role.
✨Highlight Relevant Experience
If you've worked in security or retail before, be ready to share specific examples of how you handled challenging situations. Discuss any experience with CCTV systems or liaising with law enforcement, as this will demonstrate your capability to fulfil the job requirements effectively.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training programmes, and how they support their staff. This shows your interest in the role and helps you determine if it's the right fit for you.
✨Dress the Part
Even if the interview is casual, dressing smartly can make a great first impression. Aim for a professional look that reflects the seriousness of the role. It shows respect for the interviewers and the position you're applying for.