At a Glance
- Tasks: Lead a passionate team to deliver exceptional customer service and drive sales in an outdoor retail environment.
- Company: Join a well-established outdoor retailer with a rich history and commitment to quality.
- Benefits: Enjoy a competitive salary, clothing allowance, 50% discount, and structured training opportunities.
- Other info: Great career growth potential in a supportive and engaging work environment.
- Why this job: Be part of a dynamic team that shares your love for outdoor adventures and customer satisfaction.
- Qualifications: Retail management experience and a passion for the outdoors are essential.
The predicted salary is between 25000 - 30000 £ per year.
Are you ready for your next Retail adventure? If you have a passion for excellent customer service and love selling clothing within the outdoors industry, then this is the job for you. We are looking for a Deputy Manager to fulfill a 35.5 hour contract to drive forward the quality service we continue to provide in Bath.
Who are we looking for?
To fulfil this exciting role you will possess excellent retail management skills, gained within a retail environment, ideally within the outdoor industry. You will also have the following qualities:
- Exceptional customer service skills
- Excellent organisational skills
- Attention to detail
- Effective verbal and written communication skills
- Ability to challenge others to improve their performance
- Skills to train and delegate effectively
- Time management skills
- Ideally a passion for outdoor travel adventure
About the role
The ideal candidate will use their past experiences to support the manager in all areas of the store management, engage the shop team in driving all aspects of the shop performance whilst maintaining our reputation for outstanding quality and customer service.
Main duties of the role:
- Reach and exceed sales targets through assisting customers in the selection and purchase of merchandise.
- Organise and implement store rotas and covering shifts and holidays through effective staff management.
- Train and motivate sales staff on selling procedures to achieve sales goals.
- Organise the store merchandise standards and restock merchandise to improve commerciality.
- Develop a passion for product knowledge within an outdoor retailer and share that knowledge.
What’s in it for you?
Having been retailing in the UK for over 40 years in the outdoor industry, we offer an excellent pay and benefits package:
- Structured training, sales and management training
- Access to in‑house e‑learning modules
- Clothing allowance
- 50% discount on our clothing
- Staff partnership programme
- Contributions to a pension scheme
- Life cover based on salary
- Sales bonus scheme
- Employee assistance scheme
About the company
We make gear to keep you protected and comfortable in the world’s wildest places. From performance clothing to shoes and luggage we have created a range that is all you need and nothing you don’t. From our original and iconic “bags” to our latest innovations everything is built on the original design principles that were conceived around a kitchen table in North Yorkshire fifty years ago. That is what still makes us unique. We just make gear that delights our customers and delivers on our promise.
How to apply
To apply for the role of Deputy Manager, please click on the Apply button and follow the short application procedure.
Deputy Manager in Bath employer: Career Choices Dewis Gyrfa Ltd
Join a leading outdoor retailer in Bath, where your passion for customer service and the outdoors can thrive. We offer a supportive work culture with structured training, generous employee benefits including a clothing allowance and discounts, and opportunities for personal growth within a dynamic team. With over 40 years of experience in the industry, we are committed to providing our employees with a rewarding and fulfilling career path.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager in Bath
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Career Choices Dewis Gyrfa Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Career Choices Dewis Gyrfa Ltd!
We think you need these skills to ace Deputy Manager in Bath
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Career Choices Dewis Gyrfa Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Career Choices Dewis Gyrfa Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Career Choices Dewis Gyrfa Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
