At a Glance
- Tasks: Be the friendly face of our community, ensuring a welcoming experience for residents and visitors.
- Company: Join a supportive team at Spring Wharf in Bath, dedicated to creating a vibrant living environment.
- Benefits: Enjoy a birthday day off, enhanced leave, and wellness hours, plus more perks!
- Other info: Flexible 30-hour week with opportunities for personal growth and community engagement.
- Why this job: Make a real difference in residents' lives while developing your customer service skills.
- Qualifications: Strong communication skills and a proactive attitude are key; relevant qualifications are a bonus.
The predicted salary is between 24000 - 30000 € per year.
We are looking for an amazing Community Host to join our friendly team at Spring Wharf in Bath and act as the face of the development with residents and visitors, displaying professionalism and a genuine care for the property. This role is a fixed term contract working 30 hours per week.
Responsibilities
- Act as the face of the community, delivering a professional and welcoming service to residents and visitors.
- Maintain building safety and security through inspections and emergency procedures.
- Complete operational tasks to ensure compliance and support team KPIs.
- Support the resident journey to deliver an excellent living experience.
- Respond to leasing inquiries and support viewings and applications.
- Assist prospects through to move‑in and update listings to support marketing activity.
- Contribute to reporting and market insights.
- Ensure applications meet compliance requirements for move‑ins, renewals, and move‑outs.
- Prepare apartments and coordinate cleaning/maintenance for move‑ins and move‑outs.
- Deliver smooth move‑in and move‑out experiences.
- Support renewals and complete inventory reports.
- Manage end‑of‑tenancy checks, damages, and deposits.
- Handle resident enquiries, complaints, and accounts.
- Log and manage maintenance requests.
- Maintain accurate records and data systems.
- Manage parcels, keys, bookings, parking, and utilities.
- Support resident events and communications.
- Coordinate contractors and services access.
- Conduct inspections and report issues.
- Perform regular safety and maintenance checks.
- Monitor CCTV and control site access.
- Manage visitors and report concerns.
- Follow emergency and continuity procedures.
Qualifications
- Strong customer service and communication skills.
- Organised, detail‑focused, and proactive.
- Confident working independently and handling issues calmly.
- IT literate (MS Office and related systems).
- Committed to high standards and resident experience.
- Relevant qualifications are desirable.
- Professional, enthusiastic, and results‑driven.
Benefits
- Birthday day off
- Monthly paid wellbeing hour
- Enhanced annual leave
- Company pension scheme and medical cover
- Refer a friend scheme
- Paid volunteering day and social events
- Enhanced sick pay and family leave
- Life events support
- Cycle to work scheme
- Study support
- Long service awards
- Employee assistance and counselling
We believe you deserve to celebrate special moments with your loved ones.
Community Host FTC until end Sept 2026 in Bath employer: Career Choices Dewis Gyrfa Ltd
Join our vibrant team at Spring Wharf in Bath as a Community Host, where you'll be at the heart of creating a welcoming environment for residents and visitors alike. We pride ourselves on a supportive work culture that values employee wellbeing, offering benefits such as enhanced annual leave, a birthday day off, and opportunities for personal growth through study support. With a focus on community engagement and professional development, this role provides a meaningful opportunity to make a positive impact in a beautiful location.
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Community Host FTC until end Sept 2026 in Bath
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see how they interact with residents and what events they host. This will help you connect with them during your chat.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making residents feel welcome, think of examples from your past experiences where you went above and beyond for someone. Share these stories in your interview to show you're the perfect fit.
✨Tip Number 3
Be proactive! If you get the chance, suggest ideas for resident events or improvements during your interview. This shows you're not just looking to fill a role but are genuinely interested in enhancing the community experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to contribute to the amazing community at Spring Wharf.
We think you need these skills to ace Community Host FTC until end Sept 2026 in Bath
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our community values.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. We’re looking for someone who can deliver a professional and welcoming service, so share examples that showcase your customer service prowess!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Community
Before your interview, take some time to research the community and its residents. Understand what makes it unique and how you can contribute to creating a welcoming environment. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Since this role is all about delivering excellent service, prepare examples of how you've handled customer inquiries or complaints in the past. Be ready to discuss specific situations where you went above and beyond to ensure a positive experience for residents or visitors.
✨Demonstrate Organisational Skills
The job requires a lot of coordination and attention to detail. Bring up instances where you've successfully managed multiple tasks or projects at once. Highlight your ability to stay organised and proactive, especially when it comes to ensuring compliance and maintaining safety standards.
✨Be Enthusiastic and Professional
Your attitude can make a big difference in an interview. Approach the conversation with enthusiasm and professionalism. Show that you're not just looking for a job, but that you're genuinely excited about the opportunity to be part of the community and contribute to its success.
