At a Glance
- Tasks: Lead the launch and daily operations of a new hospital catering unit.
- Company: Join a dynamic team in the Vale of Glamorgan.
- Benefits: Earn £16.65 per hour with weekly pay and pension enrolment.
- Other info: Opportunity for growth in a fast-paced, supportive environment.
- Why this job: Make a real impact by providing quality food services to staff and patients.
- Qualifications: Experience in retail catering management and strong leadership skills required.
Location: Llandough, Vale of Glamorgan
Hours: Full time, 37.5 hours per week, Monday to Friday.
Contract: Temporary – Duration: 3 months – Pay: £16.65 per hour
The role is to lead the launch and day‑to‑day operation of a brand‑new hospital retail catering unit, due to open within the next four weeks. You will be instrumental in overseeing the opening, supporting final preparations, recruiting and developing the team, implementing operational procedures and ensuring a successful launch. Following the opening, you will manage the busy catering outlet, providing food and beverages to staff, patients and visitors while maintaining the highest standards of food safety, customer service and operational efficiency.
Key Responsibilities- Lead and oversee the successful opening of the new retail catering unit, ensuring the service is fully operational and ready for launch.
- Oversee day‑to‑day operations, ensuring a high‑quality, efficient service for staff, patients and visitors.
- Manage, support and develop supervisory and frontline staff, creating a positive, high‑performing team.
- Plan and coordinate service delivery, including menus, product offerings and dietary requirements in line with healthcare standards.
- Monitor service performance, analyse operational data and produce KPI reports.
- Ensure full compliance with food safety, health and safety, infection prevention and all relevant legislation.
- Manage budgets, control costs and support income generation while maintaining excellent value and service standards.
- Handle customer feedback, service issues and complaints in a professional and timely manner.
- Promote healthier eating initiatives and support public health objectives through the retail catering offer.
- Support recruitment, induction, training and performance management processes, particularly during mobilisation and opening.
- Maintain accurate workforce records, including rotas, absence management and payroll information.
- Contribute to continuous service improvement, audits and quality initiatives to enhance customer experience and operational performance.
- Coordinate with internal departments, customers and suppliers to ensure smooth and effective delivery of the catering service.
- Provide operational cover and management support across wider catering and commercial services when required.
- Previous experience managing a busy retail catering, café, canteen or hospitality operation.
- Experience opening, mobilising or launching a new catering operation is highly advantageous.
- Strong leadership skills with the ability to motivate and develop a diverse team.
- Experience working within high‑volume food service environments.
- A valid Food Safety Level 3 Certificate is essential.
- Good understanding of food hygiene, health and safety and infection prevention procedures.
- Experience managing budgets, stock control and financial performance.
- Excellent organisational and communication skills.
- Able to work under pressure and make effective decisions in a fast‑paced environment.
- Confident using IT systems for reporting, rotas and operational administration.
- Weekly pay (PAYE)
- Auto‑enrolment into NEST pension
- Experience of working within a public sector organisation
Retail Catering Manager in Barry employer: Career Choices Dewis Gyrfa Ltd
Career Choices Dewis Gyrfa Ltd is an exceptional employer that champions innovation and strategic growth within a collaborative environment. Employees benefit from a strong focus on professional development, competitive remuneration, and the opportunity to make a significant impact in the European market. With a commitment to fostering high-value partnerships, this role offers a unique chance to thrive in a dynamic and supportive workplace.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Catering Manager in Barry
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Retail Catering Manager in Barry
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Career Choices Dewis Gyrfa Ltd. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
