Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver top-notch customer service and keep the store looking great.
- Company: Join One Stop, a vibrant part of Tesco with a friendly team.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Why this job: Be part of a dynamic retail environment where every day is different.
- Qualifications: Strong communication skills and a team player attitude.
- Other info: Engage in community events and help create an inclusive atmosphere.
The predicted salary is between 1300 - 1600 ÂŁ per month.
About the Role
We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. You will work in a fast‑paced retail environment where no day is the same, playing an important role in the day‑to‑day operations of our store activities by providing excellent customer service, stocking shelves, processing payments, and helping maintain the store’s appearance.
Responsibilities
- Provide outstanding customer service, ensuring the customer is at the heart of everything you do.
- Stock shelves, process payments at the tills, and maintain the store’s appearance.
- Support all store areas, including online orders, replenishment, vending, and stock routines.
- Use on‑the‑job coaching and feedback to improve service quality continuously.
- Encourage customers to complete the “Have Your Say” survey and use their feedback to enhance the shopping experience.
- Follow safety training and company policies, including wearing safety equipment and using security procedures.
- Follow the Think 25 policy when serving age‑restricted products.
- Respond quickly to assistance calls or interventions on self‑service check‑outs and explain procedures to customers.
- Keep the store clean, tidy, and organised, ensuring aisles remain clear of congestion.
- Take part in seasonal, community, and charity events to create an inclusive atmosphere.
- Monitor store performance, understand your contribution to profit, and work with colleagues to improve results.
- Prepare to run the shift in the absence of the Shift Leader or Store Manager.
- Maintain accurate clock‑in and clock‑out records to ensure correct payment for hours worked.
- When a store has a Post Office Local, undertake day‑to‑day Post Office operations and must pass the required financial and criminal conviction background check.
Qualifications & Requirements
- Must be able to pass a Post Office financial and criminal conviction background check if required.
- Must accurately clock in and out and follow all safety and security procedures.
- Flexible to work varying hours, including evenings, weekends, and public holidays.
- Strong communication skills and ability to work as part of a team.
One Stop reserves the right to withdraw the vacancy before the closing date if a successful applicant is received earlier.
One Stop - Customer Service Assistant in Barry employer: CAREER CHOICES DEWIS GYRFA LTD.
Contact Detail:
CAREER CHOICES DEWIS GYRFA LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land One Stop - Customer Service Assistant in Barry
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on One Stop and Tesco. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing outstanding service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. First impressions matter, and looking professional will help you stand out as a serious candidate.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. This way, you can stay updated on your application status and have a better chance of landing that Customer Service Assistant role!
We think you need these skills to ace One Stop - Customer Service Assistant in Barry
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in providing excellent customer service. We want to see how you put the customer at the heart of everything you do, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the responsibilities mentioned in the job description. We love seeing candidates who take the time to connect their experiences with what we’re looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for the role shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at CAREER CHOICES DEWIS GYRFA LTD.
✨Know Your Customer Service Basics
Brush up on the key principles of excellent customer service. Be ready to share examples of how you've gone above and beyond for customers in the past. This will show that you understand the importance of putting the customer at the heart of everything you do.
✨Familiarise Yourself with Store Operations
Take some time to learn about the day-to-day operations of a retail store, especially in a fast-paced environment like One Stop. Understanding tasks like stocking shelves, processing payments, and maintaining store appearance will help you answer questions confidently.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as dealing with a difficult customer or managing stock levels. Think through potential scenarios and how you would respond, demonstrating your problem-solving skills and ability to stay calm under pressure.
✨Show Your Team Spirit
One Stop values teamwork, so be prepared to discuss your experience working in teams. Share examples of how you've collaborated with colleagues to achieve common goals, and express your enthusiasm for contributing to a positive team atmosphere.
