At a Glance
- Tasks: Lead a team to deliver excellent customer service and manage store operations.
- Company: Join the Co-op, a community-focused retailer with a strong commitment to inclusion.
- Benefits: Enjoy 30% off in-store products, flexible pay access, and generous holiday allowance.
- Other info: Flexible shifts, full training provided, and a supportive workplace culture.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Passion for people and leadership; retail experience is a plus but not essential.
The predicted salary is between 14.48 - 14.48 £ per hour.
Job Overview
Customer Team Leader - 9-12 Chapel Row Middleton in Teesdale, Barnard Castle, DL12 0SN.
Working pattern: a mix of opening, closing and mid day shifts with flexibility across the week, including at least two evening shifts and one weekend shift.
Responsibilities
- Own the day to day running of the store by leading the team on your shift.
- Motivate, coach and support your team to deliver great service and efficient operations.
- Work hands on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members.
- Support store performance through merchandising, stock accuracy and HR processes.
- Champion Co op and community engagement, including membership growth.
Requirements
We're committed to making our roles as accessible as possible, so we only ask for the minimum criteria.
- Passion for people and leadership.
- The ability to work flexibly and lead by example.
- Skills in retail, merchandising or team management (experience not essential).
Benefits
- Full training and career development resources; 30% discount on Co op products in store.
- Flexible access to your pay as you earn it.
- Up to 10% pension contributions, 36 days of holiday (pro rata, including bank holidays), 24/7 access to GP appointments and a colleague support programme.
- Cycle to work scheme.
- Market leading policies to help you through life's big moments.
- Inclusion
We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong.
We are proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job.
If you need any adjustments during the recruitment process, we'll support you.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
