At a Glance
- Tasks: Lead a dynamic bar team and create unforgettable guest experiences with your mixology skills.
- Company: Join the award-winning Grand Hotel Birmingham, a chic slice of Parisian elegance.
- Benefits: Competitive salary, paid overtime, discounts, and free meals to fuel your passion.
- Other info: Enjoy career growth opportunities and a supportive work environment.
- Why this job: Be part of a vibrant team in a historic venue, making every guest feel special.
- Qualifications: Experience in high-end bars and a warm, friendly approach to service.
The predicted salary is between 13.31 - 13.31 £ per hour.
Have you a passion for great Bar Service and showstopping mixology? Madeleine is a slice of Parisian chic in Birmingham and was awarded “Hotel Bar of the Year 2024” at the Midland Food Drink & Hospitality Awards and “Hotel Bar of the Year 2024 and 2025” at the Birmingham Association Bartender Awards.
As Bar Team Leader you will bring your personality and flair to provide a warm, friendly and generous service to our guests as well as lead the team to deliver to the same great standard. The guest journey is paramount, so you'll know how to deliver fantastic experiences for our guests, time and time again.
This is a full-time role working 40 hours over 5 days. Due to the nature of the work, the ideal candidate would be fully flexible in their approach to work and be able to work shift patterns through weekdays, weekends and late shifts. Days may start at 10:00am and may finish at 06:00pm. Evenings may start at 05:00pm and may finish at 02:00am.
What the role involves:
- Motivating the team and leading with confidence; being dynamic and positive at all times.
- Aiding Supervisors and Management in directing and coordinating the activities of the bar and floor service to ensure the team is efficient and runs smooth operations from opening to closing, in order to produce excellent feedback and guest satisfaction.
- Creating and serving drinks as per guest requests and preferences as well as following all drinks specifications for a consistent guest experience.
- Working alongside kitchen and bar staff to ensure quality of food and drinks.
What you can bring to the role:
- Experience working in a high-end bar venue with a guest-oriented approach.
- A warm and genuine nature, able to make people feel at ease and communicate confidently and politely.
Pay & Benefits:
At the Grand Hotel Birmingham we make every effort to reward and recognise the loyalty and hard work you provide by offering the following:
- £27,759.33 per annum/ £13.31 per hour with paid overtime plus gratuities and service charge to help your earning potential.
- Stay at the Grand Hotel or other De Vere properties for as little as £50, with special rates for friends and family.
- Get 50% off food and drinks when you dine in Isaacs or Madeleine or at any De Vere location.
- Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities.
- Earn extra cash through our employee referral scheme.
- Free, freshly cooked meals from our chefs, available twice a day across service periods.
- Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.
- As a token of our gratitude for your loyalty, we'll treat you to an annual complimentary stay at The Grand Hotel or any De Vere property of your choice, plus additional monetary rewards for reaching long service milestones which increase year on year!
- We believe in celebrating your special moments too, which is why we offer an extra paid day off for your birthday, along with a £20 love to shop voucher.
- Inclusive multifaith prayer room accessible any time for all team members.
- Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it.
- Take advantage of career development opportunities and apprenticeship programmes.
- Regular team appreciation events and monthly recognition programmes including access to nationally recognised, funded apprenticeship programmes - 31 days holiday each year (increasing annually up to 33 days).
- Gain peace of mind with our Company Life Assurance scheme, ensuring financial security for your loved ones.
- Venue closure over the Christmas period allowing you time off to enjoy the festive season.
Birmingham’s Grand Hotel on Colmore Row is housed in one of the city’s most iconic buildings; a landmark Grade II* listed property combining beautifully restored original Victorian features with modern service and style that compliments a vibrant and diverse Birmingham in the 21st century. The Grand Hotel Birmingham features 185 bedrooms and extraordinary suites, a glamorous cocktail lounge bar, a British brasserie serving cuisine with a touch of French flair, and eight magnificent meeting and event rooms as well as our spectacular Louis XIV-style Grand Ballroom.
We warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.
Bar Team Leader employer: Career Choices Dewis Gyrfa Ltd
At the Grand Hotel Birmingham, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates individuality and teamwork. As a Bar Team Leader, you'll enjoy competitive pay, generous benefits including discounts at our venues, and opportunities for career development in a stunning Grade II* listed property. Join us in creating memorable experiences for our guests while enjoying a supportive environment that values your contributions and well-being.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Bar Team Leader
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Career Choices Dewis Gyrfa Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Career Choices Dewis Gyrfa Ltd
Don't be shy about reaching out to Career Choices Dewis Gyrfa Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Bar Team Leader
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Career Choices Dewis Gyrfa Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
