At a Glance
- Tasks: Provide a warm and efficient reception service for patients and visitors.
- Company: Bodnant Surgery, a caring and community-focused medical practice.
- Benefits: Competitive pay, supportive team environment, and opportunities for personal growth.
- Other info: Join a dynamic team with a focus on patient care and community support.
- Why this job: Be the friendly face of healthcare and make a difference in patients' lives.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 22000 - 26000 £ per year.
Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice.
Deal with all general enquiries, explain procedures and make new and follow‑up appointments.
Using your own judgement and communication skills, ensure that patients with no prior appointment who need urgent consultation are seen in a logical and non‑disruptive manner.
Explain Practice arrangements and formal requirements to new patients and those seeking temporary cover, ensuring procedures are completed.
Receive and make telephone calls as required.
Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
Action repeat prescription requests in line with Practice protocol.
Take action on clinicians’ requests for further information/patient contact information (including computerised practice notes), ensuring completion of all associated paperwork.
Advise patients of relevant charges for private (non‑General Medical Services) services, accept payment and issue receipts for the same.
Enter patient information onto the computer as required.
Receptionist Bodnant Surgery in Bangor employer: Career Choices Dewis Gyrfa Ltd
Bodnant Surgery is an exceptional employer that prioritises a supportive and collaborative work environment, making it an ideal place for those looking to make a meaningful impact in healthcare. With a strong focus on employee development, we offer ongoing training opportunities and encourage personal growth, all while being situated in a welcoming community that values patient care and teamwork. Join us to be part of a dedicated team that strives to provide excellent service to our patients and fosters a culture of respect and compassion.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist Bodnant Surgery in Bangor
✨Tip Number 1
Make sure you know the ins and outs of the role. Familiarise yourself with the key responsibilities of a receptionist at Bodnant Surgery, like handling enquiries and managing appointments. This way, you can show off your knowledge during interviews!
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact for patients. Role-play with friends or family to get comfortable explaining procedures and handling calls. We want you to shine in those conversations!
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees of Bodnant Surgery on LinkedIn. They might share insights that could give you an edge in your application process. Plus, it shows your genuine interest!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. So, don’t hold back – hit that apply button!
We think you need these skills to ace Receptionist Bodnant Surgery in Bangor
Some tips for your application 🫡
Show Your Communication Skills:As a receptionist, you'll be the first point of contact for patients. Make sure your application highlights your communication skills and ability to handle enquiries effectively. We want to see how you can explain procedures clearly and manage appointments smoothly.
Demonstrate Your Organisational Skills:Being organised is key in this role! In your application, share examples of how you've managed multiple tasks or appointments in the past. We love seeing candidates who can juggle responsibilities while keeping everything running like clockwork.
Highlight Your Problem-Solving Abilities:You'll need to use your judgement to ensure patients are seen promptly, especially those needing urgent consultations. In your written application, give us a glimpse of how you've tackled similar situations before. We appreciate proactive thinkers!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join our team at Bodnant Surgery!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Practice Inside Out
Before your interview, take some time to research Bodnant Surgery. Familiarise yourself with their services, values, and any recent news. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your Communication Skills
As a receptionist, communication is key. Prepare examples of how you've successfully handled enquiries or difficult situations in the past. Be ready to demonstrate your ability to explain procedures clearly and concisely.
✨Practice Your Judgement Skills
Think about scenarios where you might need to use your judgement, like prioritising patients without appointments. Prepare to discuss how you'd handle such situations logically and calmly, ensuring minimal disruption.
✨Be Ready for Role-Play
Interviews for reception roles often include role-play exercises. Practice responding to phone calls or patient enquiries as if you're already in the job. This will help you feel more confident and showcase your skills in real-time.
