Sales Advisor in Axbridge

At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all colleagues. This means we are positive about making adjustments as well as providing flexible working and we would be happy to talk to you about how this could work for you.

There is an exciting opportunity to join Bellway, one of the UK's largest house builders. Our South West Division is looking to recruit a Sales Advisor to join the Division's Sales team. The development we are recruiting for is located in Lavender Rise, Axbridge, Somerset, BS26 2BJ. This role is a fixed-term position for 1 year.

The Role

The role of Sales Advisor reports to the Sales Manager and carries out all sales aspects involved in the day-to-day running of a development, whilst ensuring we give the highest level of service to all customers. The role also involves achieving or exceeding sales targets as well as effectively progressing reservations through contract exchange and legal completion.

Responsibilities

• Achieve sales targets as defined by senior management.
• Liaise with customers, solicitors and financial advisors on a regular basis to ensure timely contract exchange and legal completions, including assisting customers post completion with the reporting of any repairs or customer issues.
• Proactively work with Sales Managers and colleagues to suggest ideas to achieve increased sales.
• Ensure the general presentation of the site and that it is always maintained to the highest standards.
• Acquire all relevant knowledge to give full and accurate information to purchasers.
• Guide customers around show homes, stock plots and site to fully demonstrate the product, features and benefits.
• Ensure all sales site visitors have been made aware of Bellway's Health and Safety Policy and are always accompanied by a Bellway representative.
• Effectively utilise Bellway's CRM system, including maintaining accurate records.
• Liaise with Site Manager to ensure all customer meetings are arranged in a timely manner.
• Attend and record a weekly Sales/Site Meeting with the Site Manager and complete any action points arising.
• Ensure compliance with industry regulations and company policies, processes and standards.

Experience & Qualifications

• Experience of working within the housebuilding industry beneficial.
• Experience delivering excellent customer service.
• Experience working with confidential and sensitive information.
• Experience with property sales and marketing process.
• Experience dealing with people in a customer focused environment including home visits.
• Experience establishing effective working relationships with other property professionals and outside agencies.
• Current full UK driving licence.
• Access to a vehicle for business use as required.
• Proficient IT skills and a good working knowledge of Microsoft Office (Word, Excel and Outlook) and ability to adapt to new systems.

Skills & Aptitude

• Ability to develop a thorough knowledge of the home buying/conveyancing process.
• Ability to use own initiative to plan, prioritise and organise work to meet sales/completion targets.
• Ability to communicate effectively with all stakeholders and have strong interpersonal skills.
• Committed to diversity and inclusion.
• Ability to work alone or within a team environment.

Working Conditions & Benefits

• Predominantly a site-based role but with travel to divisional offices required.
• Flexible approach with regard to working hours and location, including weekends and occasional evenings as required.
• Competitive basic salary.
• Monthly commission.
• Contributory pension scheme.
• 25 days holiday, plus bank holidays.
• Access to discounts and benefits portal.
• ShareSave Scheme.
• Cycle to Work Scheme.
• Life assurance.
• Holiday Purchase Scheme.
• Earn and Learn Opportunities.

We reserve the right to close this vacancy if a large volume of applications are received.