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- Tasks: Support the shop manager, lead staff, and ensure smooth operations.
- Company: Join Hope House Children’s Hospices, making a difference in children's lives.
- Benefits: Generous leave, pension scheme, wellbeing services, and flexible hours.
- Why this job: Be part of a mission-driven team that supports children with life-threatening conditions.
- Qualifications: Retail experience and strong organisational skills required.
- Other info: Great development opportunities and a supportive work environment.
The predicted salary is between 9908 - 9908 £ per year.
Are you looking for your next opportunity as an Assistant Shop Manager? Hope House Children’s Hospices invites you to join us in delivering ‘Our Mission’ helping every child with a life-threatening condition live their best life.
Hope House Children’s Hospices have an opportunity for a Part-time Assistant Shop Manager to join our team based in Chester. You will join us on a permanent basis, working Part-time 15 hours per week. A standard working week includes a Saturday or Sunday and either one full weekday or two weekday half-days. In return, our Assistant Shop Manager will receive a competitive rate of £9,908 per annum (Pro Rata).
PositionPart-time Assistant Shop Manager based in Chester. Permanent, 15 hours per week.
Responsibilities- Support the Manager in the leadership of the shop, managing staff and volunteers to meet commercial targets;
- Maintain relationships internally and externally for the purposes of stock generation;
- Maintain efficient stock processing systems, ensuring that stock levels are sufficient and fluid;
- Ensure new goods are receipted, located, stored and transferred correctly and that inventory is accurate;
- Ensure Gift Aid is captured at every opportunity to optimise revenue from donations;
- Work with the Cyber till EPOS system and observe all cash handling and recording procedures, daily banking, weekly return forms and other recording which may be required from time to time, ensuring compliance is met in terms of the company’s policies & procedures and health and safety regulations throughout the store;
- Confident, first-class organiser with retail experience and previous management or supervisory experience.
- Ability to provide excellent customer service and meet sales targets; experience in executing sales floor displays to a high standard and generating and preparing stock for the shop.
- Generous annual leave entitlement, starting at 34 days per annum (FTE) with service increments
- Organisational pension scheme
- Blue Light Card and Staff rewards programme
- Cycle to Work Scheme
- Wellbeing services including staff counselling
- Flexible working arrangements
- Great development opportunities
Closing date: 17 February 2026
Interview date: 20 February 2026
If you think you have what it takes to be our Assistant Shop Manager, please click ‘apply’ now. Informal discussions are welcome with our Area Manager, Mark Hunt-Gittins, contact us on 07791 838790 or the HR department on 01691 679679.
The successful applicant will be subject to a standard disclosure from the Disclosure & Barring Service (paid for by Hope House).
Hope House and Ty Gobaith Children’s Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. The care we provide and the environment we create to deliver care reflects our ongoing commitment to respecting the diversity of the communities we serve, and the individual physical, spiritual and emotional needs of each person and their loved ones.
Assistant Shop Manager employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager
✨Tip Number 1
Get to know the company! Research Hope House Children’s Hospices and understand their mission. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips about the role and the company culture, which can give you an edge in your application process.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to retail management and customer service. Role-play with a friend or family member to build your confidence and refine your answers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Shop Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Assistant Shop Manager role. Highlight your retail experience and any management skills that align with what we’re looking for. This shows us you’re genuinely interested in the position!
Show Off Your Organisational Skills: As a confident organiser, it’s important to demonstrate how you’ve successfully managed teams or stock in previous roles. Share specific examples that showcase your ability to meet targets and maintain efficient systems – we love a good story!
Emphasise Customer Service: We want to know how you’ve provided excellent customer service in the past. Include any experiences where you’ve gone above and beyond to help customers or improve sales. This will help us see how you can contribute to our mission at Hope House.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just click ‘apply’ and follow the prompts!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Mission
Before the interview, take some time to understand Hope House Children’s Hospices' mission and values. This will help you align your answers with their goals and show that you're genuinely interested in making a difference.
✨Showcase Your Retail Experience
Be ready to discuss your previous retail management experience in detail. Think of specific examples where you've successfully led a team, met sales targets, or improved stock processes. This will demonstrate your capability for the Assistant Shop Manager role.
✨Prepare for Customer Service Scenarios
Expect questions about customer service situations. Prepare examples of how you've handled difficult customers or enhanced the shopping experience. Highlight your ability to provide excellent service, as this is crucial for the role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the shop's current challenges or how they measure success. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
