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For Companies At a Glance
- Tasks: Manage properties, resolve issues, and ensure top-notch customer service.
- Company: Join a family-first company that values your well-being.
- Benefits: Enjoy enhanced leave, study support, and unique perks like Pet Lovers Friday.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while building your career.
- Qualifications: Strong communication skills and a passion for property management.
The predicted salary is between 30000 - 40000 £ per year.
We’re searching for an incredible Assistant Property Manager to join our team! You will act as the first point of contact for the team’s enquiries in a fast‑paced, reactive environment, ensuring a first‑class experience is delivered.
What we offer
We offer amazing benefits such as enhanced family leave policies, cycle‑to‑work scheme, season ticket loan, Pet Lovers Friday, enhanced sick pay, study support, cash plan and much, much more! We also offer enhanced annual leave including your birthday day off and a day off when you buy your house – we believe that you deserve to celebrate special moments with your loved ones. Family always comes first at ub!
What will you do?
- To ensure our customers and their properties are cared for and maintained to the highest possible standards, in line with budgets, service level agreements and regulatory requirements.
- To act as the first line for all customers, dealing calmly and confidently with reactive issues, following them through to resolution (or escalating as appropriate).
- To receive, review and feedback key concerns from weekly property inspections carried out by onsite staff, with the appropriate follow‑up.
- To work in partnership with the PM in the delivery of day‑to‑day planned, reactive and cyclical maintenance and any works, acting as the daily point of contact for contractors.
- To support residents on site with their queries such as noise and ASB complaints, seeing issues through to resolution, liaising with third parties as required.
- To co‑ordinate the processing of insurance claims in a timely manner.
- To effectively manage the site service schedule and planned maintenance schedule in line with required works and statutory compliance requirements.
- To ensure all sites as well as residents/contractors/landlords are compliant with statutory and contractual obligations including RICs, TPI as well as all compliance and Health and Safety regulations.
- To support key processes such as section 20’s, with oversight of enquiries such as contract renewals, utility renewals, insurance claims and renewals.
Assistant Property Manager employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Property Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field. Attend local events or join online forums where you can meet industry professionals. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to property management and think about how your skills align with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to handling customer complaints and managing maintenance issues. Role-playing with a friend can help you feel more confident and articulate during the real deal.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are excited about joining our team. Plus, it shows you’re proactive and genuinely interested in the role!
We think you need these skills to ace Assistant Property Manager
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for property management shine through! We want to see that you’re excited about the role and ready to tackle challenges head-on.
Tailor Your CV: Make sure your CV is tailored to the Assistant Property Manager position. Highlight relevant experience and skills that match the job description, so we can see why you’d be a great fit for our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, especially in a fast-paced environment like ours. Avoid jargon and make it easy for us to understand your qualifications.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of an Assistant Property Manager inside out. Familiarise yourself with property management terminology, relevant regulations, and the specific responsibilities mentioned in the job description. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As the first point of contact for customers, strong communication skills are essential. Prepare examples from your past experiences where you've effectively handled customer queries or resolved issues. Practising how to articulate these scenarios will demonstrate your ability to manage reactive situations calmly and confidently.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations, such as dealing with noise complaints or managing maintenance schedules. Think through potential scenarios beforehand and outline your approach. This will not only prepare you for the questions but also highlight your problem-solving skills.
✨Emphasise Teamwork and Collaboration
The role involves working closely with various stakeholders, including contractors and residents. Be prepared to discuss how you've successfully collaborated with others in previous roles. Highlighting your ability to work as part of a team will show that you can contribute positively to the company culture.