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- Tasks: Help run the Housekeeping Department and ensure cleanliness standards are met.
- Company: Join a vibrant hotel team focused on guest satisfaction and teamwork.
- Benefits: Enjoy 28 days holiday, pension entitlement, and discounted hotel stays.
- Why this job: Be part of a dynamic environment where your attention to detail makes a difference.
- Qualifications: Strong communication skills and a keen eye for detail.
- Other info: Receive excellent training and support for your career growth.
The predicted salary is between 24000 - 36000 £ per year.
Responsibilities
- Assist in the efficient and effective running of the Housekeeping Department.
- Ensure that hotel bedrooms and public areas are maintained to a high standard of cleanliness in line with company standards.
- Support the Head Housekeeper in supervising the daily cleaning of assigned rooms, bathrooms and public areas to meet the highest standards.
- Act as a brand expert, being aware of all room categories and amenities and pass this knowledge to the Housekeeping Team.
- Report any maintenance issues to Maintenance/Engineering Department and follow up to ensure faults are rectified efficiently.
- Assist the Head Housekeeper with training requirements, providing coaching and constructive feedback to the team.
- Support the team with cleaning and servicing rooms as required by business levels.
- Maintain a positive approach to guests, anticipating their needs wherever possible and react to enhance customer satisfaction.
- Log and store any guest property left behind in a secure location for lost property.
- Resolve any guest problems or complaints when possible and keep management informed.
- Maintain a professional working relationship with all departments in the hotel and work together as one team.
- Attend all H&S, Fire and Food Safety Training as directed by the designated Line Manager.
- Abide by the Health and Safety at Work Act 1974 and comply with safe system of work appropriate to your role.
- Complete any other reasonable tasks as requested by your Line Manager.
Requirements
- Attention to detail.
- Communication skills.
Benefits
- Excellent ongoing support and training and development.
- 28 days holiday including Bank Holidays per annum.
- Stakeholder Pension entitlement.
- Discounted hotel room rates for you, your friends and family.
Assistant Housekeeping Manager employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Housekeeping Manager
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work in housekeeping. You never know who might have a lead on an Assistant Housekeeping Manager position or can give you insider tips on landing the job.
✨Tip Number 2
Show off your skills during interviews! Be ready to discuss your attention to detail and communication skills. Share specific examples of how you've maintained high cleanliness standards or resolved guest complaints in the past.
✨Tip Number 3
Don’t forget to research the hotel brand! Knowing their room categories and amenities will make you stand out as a brand expert. This knowledge can help you impress the hiring manager and show that you're genuinely interested in the role.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you prepare for interviews and connect with potential employers. Plus, it shows you’re serious about joining our team and makes it easier for us to find your application.
We think you need these skills to ace Assistant Housekeeping Manager
Some tips for your application 🫡
Show Your Attention to Detail: When writing your application, make sure to highlight your attention to detail. We love candidates who can spot the little things that matter, just like in housekeeping!
Communicate Clearly: Use clear and concise language in your application. Good communication skills are key for us, so let your personality shine through while keeping it professional.
Tailor Your Application: Make sure to tailor your application to the Assistant Housekeeping Manager role. Mention specific experiences that relate to supervising teams and maintaining high cleanliness standards.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Housekeeping Standards
Familiarise yourself with the company's housekeeping standards and practices. Be ready to discuss how you would maintain cleanliness in hotel bedrooms and public areas, as this shows your understanding of the role and commitment to quality.
✨Showcase Your Teamwork Skills
Since the role involves supporting the Head Housekeeper and working closely with the team, prepare examples of how you've successfully collaborated in previous jobs. Highlight your ability to provide constructive feedback and support your colleagues.
✨Anticipate Guest Needs
Think about how you can enhance customer satisfaction. Prepare to share specific instances where you anticipated a guest's needs or resolved complaints effectively. This will demonstrate your proactive approach and dedication to guest service.
✨Be Ready for Health and Safety Questions
Understand the basics of health and safety regulations relevant to housekeeping. Be prepared to discuss how you would ensure compliance with the Health and Safety at Work Act 1974 and any training you've had in this area.
