At a Glance
- Tasks: Assist in managing customer debt and maintaining accurate accounts.
- Company: Join a supportive team in a well-appointed office environment.
- Benefits: Enjoy 22 days annual leave, employee discounts, and professional development.
- Other info: Flexible working environment with opportunities for career growth.
- Why this job: Gain valuable experience in finance while building strong relationships.
- Qualifications: Strong communication skills and basic accounting knowledge required.
The predicted salary is between 25000 - 30000 £ per year.
Location: St Asaph, Denbighshire. Conveniently located on Junction 26 off the A55, 40 minutes from Chester and Wrexham by car or by local public transport links.
Hours: Full time - 37.5hrs per week
What we can offer you:
- 22 days annual leave (rising to 26 days with service), plus all public/bank holidays
- Well‑appointed office environment with free onsite parking
- Simply Health Cycle scheme
- Employee discount scheme (discounts on major retail and leisure brands)
- Free lawn treatments
- Occupational sick pay, maternity pay, paternity pay schemes
- Job‑specific training and continuous development opportunities
- Long‑service recognition
- Christmas shutdown
About the role:
You will work within the Credit Control function to ensure the timely collection of customer debt and accuracy of customer accounts. This position requires integrity and professionalism, as well as exceptional relationship building ability across all areas of the Business. The role will involve exposure to private and sensitive information, requiring confidentiality and discretion at all times.
Main duties:
- Assist with monitoring and managing the aged debt report.
- Chase outstanding invoices via phone, email, and letter in a professional manner.
- Record all customer communications and update notes on the system.
- Help allocate payments correctly against invoices and reconcile accounts.
- Work with the Credit Controller to resolve customer queries and disputes quickly.
- Prepare and send statements to customers.
- Escalate any high‑risk or long‑overdue accounts to the Credit Controller.
- Support the automated bulk debt chase processes.
- Provide general administrative support to the finance team as needed.
Skills and Experience:
- Excellent verbal and written communication and customer service skills
- Ability to process data in an efficient and timely manner whilst maintaining a high degree of accuracy
- Good understanding of basic accounting principles, spreadsheets and word processing
- Good numeracy skills and ability to process information quickly and effectively
- Ability to work well in a team and manage workload effectively
- Ability to work methodically and systematically and to present information clearly and succinctly
- To be fully literate in IT office‑based software packages
- A flexible and proactive approach to problem solving.
- Ability to use own initiative
- To be adaptable and have a confident approach to meet the challenges of a busy working environment
- Working in an accounting environment
- Cross department collaborative working
- Working to challenging deadlines
Assistant Credit Controller employer: Career Choices Dewis Gyrfa Ltd
As an Assistant Credit Controller at our St Asaph location, you will join a supportive and dynamic team that values integrity and professionalism. We offer a well-appointed office environment with excellent benefits, including generous annual leave, job-specific training, and opportunities for continuous development, all while being conveniently located near major transport links. Our commitment to employee growth and a positive work culture makes us an exceptional employer for those seeking meaningful and rewarding employment.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an Assistant Credit Controller role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control and customer service. We recommend role-playing with a friend or using online resources to get comfortable with your responses. Confidence is key!
✨Tip Number 3
Showcase your skills! Bring examples of how you've handled customer queries or managed accounts in previous roles. This will help you stand out and demonstrate your ability to handle the responsibilities of the Assistant Credit Controller position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Assistant Credit Controller
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Assistant Credit Controller role. Highlight your relevant experience in credit control, customer service, and any accounting skills you have. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your ability to handle sensitive information and your knack for building relationships, as these are key for us at StudySmarter.
Showcase Your Communication Skills:Since excellent communication is crucial for this position, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see more about what we do at StudySmarter!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Numbers
Brush up on basic accounting principles and be ready to discuss how you’ve applied them in previous roles. This will show your understanding of the financial aspects of the Assistant Credit Controller position.
✨Communication is Key
Prepare examples of how you've effectively communicated with customers or colleagues in the past. Highlight your ability to chase outstanding invoices professionally, as this role heavily relies on strong verbal and written communication skills.
✨Showcase Your Problem-Solving Skills
Think of specific instances where you’ve resolved customer queries or disputes. Be ready to explain your thought process and how you approached these challenges, demonstrating your proactive attitude.
✨Familiarise Yourself with the Company
Research the company’s values and culture. Understanding their approach to credit control and customer relationships will help you align your answers with what they’re looking for, making you a more appealing candidate.
