At a Glance
- Tasks: Provide efficient reception services and support patients with care and accuracy.
- Company: Join the Tameside and Glossop Integrated Care NHS Foundation Trust.
- Benefits: Enjoy flexible working, generous leave, NHS pension, and health perks.
- Other info: Diverse and inclusive workplace welcoming all backgrounds.
- Why this job: Make a difference in patient care while developing your admin skills.
- Qualifications: Computer literacy and excellent customer service skills required.
The predicted salary is between 23615 - 25674 £ per year.
Outpatients Receptionist – Band 2 37.5 hours – Permanent
Overview
The Outpatient reception rota is across 7 days. Staff are required to cover shifts between the hours of 7am to 8pm Monday to Sunday, including Bank holidays. The successful candidate must be able to support the flexibility of the rota.
Key Responsibilities
- Provide an efficient Reception service maintaining a high level of accuracy and confidentiality at all times.
- Receive, administrate, and direct patients and relatives to the appropriate area or service in a courteous, efficient and effective way.
- Enter and extract information from various Trust Patient Administrative Systems.
- Assist with preparing and managing patient medical records, including occasional physical effort.
- Undertake a variety of administration duties to assist the smooth running of the service and reception area each day.
Qualifications & Skills
- Computer literacy with experience using administrative systems.
- Excellent customer service skills and friendly, caring attitude.
- Strong attention to detail and ability to maintain accuracy and confidentiality.
- Strong communication skills and ability to work as part of a busy team and independently.
- Ability to display compassion, accountability, respect and excellence in work.
Benefits
- Flexible working
- 27-33 days annual leave plus bank holidays
- Sick pay
- NHS Pension Scheme
- Free eye tests and health checks
- Gym discount
- Free bicycle loan scheme
- Salary sacrifice car scheme
- Support with stress, bereavement, relationships, finance, and much more.
Ethical Standards and Equality
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. We especially welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+ & Disabled people.
Visa Sponsorship Eligibility
Whilst the Trust does offer sponsorship, this role is unfortunately not eligible for visa sponsorship under the UK Health and Care Worker visa route due to the position not meeting the minimum salary threshold of £25,000 per annum and the required skill level set by UK Visas and Immigration.
Application Deadline
This advert closes on Wednesday 20 May 2026.
Outpatients Receptionist | Tameside and Glossop Integrated Care NHS Foundation Trust in Ashton-under-Lyne employer: Career Choices Dewis Gyrfa Ltd
Tameside and Glossop Integrated Care NHS Foundation Trust is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With flexible working hours, generous annual leave, and a comprehensive benefits package including health checks and gym discounts, staff are empowered to thrive both personally and professionally in a dynamic healthcare environment dedicated to compassionate patient care.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Outpatients Receptionist | Tameside and Glossop Integrated Care NHS Foundation Trust in Ashton-under-Lyne
✨Tip Number 1
Get to know the NHS Trust's values and mission. When you walk into that interview, show us how your personal values align with theirs. It’s all about demonstrating that you’re not just a fit for the role, but for the team and the organisation as a whole.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. We want you to feel confident and ready to showcase your excellent customer service skills and attention to detail when it counts.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer. This shows us that you’re genuinely interested in the role and the team. Ask about the day-to-day responsibilities or how they support staff development – it’ll make you stand out!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Outpatients Receptionist | Tameside and Glossop Integrated Care NHS Foundation Trust in Ashton-under-Lyne
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Outpatients Receptionist role. We want to see how you can bring your unique flair to our team!
Show Off Your Customer Service Skills:Since this role is all about providing excellent service, don’t forget to showcase your customer service experience. We love candidates who can demonstrate a friendly and caring attitude in their applications.
Be Detail-Oriented:Attention to detail is key for this position. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their application is accurate and polished.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to find all the info you need about the role and our team!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Outpatients Receptionist. Familiarise yourself with the key tasks like managing patient records and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role requires a friendly and caring attitude, prepare examples from your past experiences where you've demonstrated exceptional customer service. Think about situations where you resolved issues or went the extra mile for someone, as this will highlight your suitability for the position.
✨Demonstrate Attention to Detail
Accuracy is crucial in this role, so be ready to discuss how you ensure precision in your work. You might want to mention any specific tools or methods you use to maintain accuracy, especially when handling sensitive information. This will reassure the interviewers that you can handle the responsibilities effectively.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of insightful questions to ask your interviewers. Inquire about the team dynamics, the training process, or how success is measured in the role. This shows that you're engaged and serious about finding the right fit for both you and the Trust.
