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- Tasks: Provide a professional reception service for outpatients and manage medical records.
- Company: Join Tameside and Glossop Integrated Care NHS Foundation Trust, serving a vibrant community.
- Benefits: Enjoy flexible working, generous leave, NHS pension, and health perks.
- Why this job: Make a difference in healthcare while developing your skills in a supportive environment.
- Qualifications: Strong communication skills and attention to detail are essential.
- Other info: Diverse workplace welcoming all backgrounds; great career growth opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Outpatient receptionist, 37.5 hours per week. The outpatient reception DSEU rota is across 7 days, and staff are required to cover shifts between the hours of 7am to 7pm Monday to Sunday, including bank holidays. The successful candidates must be able to support the flexibility of the rota.
Responsibilities:
- Provide a professional, effective reception and clerical service for Trust outpatients and DSEU (Day surgery and Endoscopy Unit).
- Input and extract information from Trust Patient Administrative Systems; computer literacy is essential.
- Assist in preparing and managing patients’ Medical Records as required.
- Maintain a high level of accuracy and confidentiality in all reception duties.
- Direct patients and relatives to the appropriate area or service in a courteous, efficient and professional manner.
- Undertake a variety of administration duties to support the smooth running of the service and allocated reception area.
- The role requires the ability to work as part of a busy team and on your own initiative.
Requirements and skills:
- Good communication and customer service skills; friendly and caring while maintaining a professional approach.
- Ability to evidence accuracy and attention to detail at all times.
- Understanding and appreciation of the confidential nature of information.
- Ability to work as part of a very busy team and on own initiative.
Important Notice on Visa Sponsorship Eligibility: Please note that whilst the Trust does offer sponsorship, this role is not eligible for visa sponsorship under the UK Health and Care Worker visa route. This is due to the position not meeting the minimum salary threshold of £25,000 per annum and/or the required skill level set by UK Visas and Immigration. We encourage applications from candidates who already have the right to work in the UK.
We serve a community of 250,000 people across Tameside & Glossop, with services within the hospital and community for adults and children. Our vision is to improve health outcomes and influence wider determinants of health through collaboration with health and care partners.
Values:
- Compassion
- Accountability
- Respect
- Excellence
We are committed to a diverse workforce representative of our communities and actively encourage applications from all backgrounds, including groups underrepresented in the workforce. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ and Disabled people.
Benefits include flexible working, 27–33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, and support with stress, bereavement, relationships, and finances.
The job description provides an overview of the main tasks and responsibilities, and the person specification outlines the qualifications, skills, experience and knowledge required. These documents can be downloaded from the page. The person specification is not the full specification but outlines the criteria against which your application will be assessed.
This advert closes on Thursday 19 Feb 2026.
Outpatients Receptionist - DSEU | Tameside and Glossop Integrated Care NHS Foundation Trust in Ashton-under-Lyne employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outpatients Receptionist - DSEU | Tameside and Glossop Integrated Care NHS Foundation Trust in Ashton-under-Lyne
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the responsibilities of an Outpatients Receptionist, like managing patient records and providing excellent customer service. This way, you can confidently discuss how your skills match what they're looking for.
✨Tip Number 2
Network like a pro! Reach out to current or former employees at Tameside and Glossop Integrated Care NHS Foundation Trust on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. Personal connections can make a big difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and teamwork. Think about examples from your past experiences that showcase your ability to work under pressure and maintain confidentiality. We want you to shine!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about the role. Don’t forget to follow up after applying; a little nudge can go a long way in showing your enthusiasm!
We think you need these skills to ace Outpatients Receptionist - DSEU | Tameside and Glossop Integrated Care NHS Foundation Trust in Ashton-under-Lyne
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Outpatients Receptionist role. We want to see how you can bring your unique flair to our team!
Show Off Your Communication Skills: Since this role is all about interacting with patients and colleagues, let your communication skills shine through in your written application. Use clear, friendly language that reflects your professional approach.
Be Detail-Oriented: Accuracy is key in this role, so ensure your application is free from typos and errors. We appreciate attention to detail, so double-check everything before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Outpatients Receptionist. Familiarise yourself with the key tasks like managing patient records and providing clerical support. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As this role requires excellent communication and customer service skills, prepare examples from your past experiences where you've demonstrated these abilities. Think about times when you’ve handled difficult situations or provided exceptional service, as these stories will resonate well with the interviewers.
✨Highlight Your Attention to Detail
Accuracy is crucial in this position, so be ready to discuss how you ensure precision in your work. You might want to mention specific tools or methods you use to maintain accuracy, especially when dealing with patient information and administrative tasks.
✨Emphasise Teamwork and Initiative
This role involves working as part of a busy team, but also requires the ability to take initiative. Prepare to talk about your experiences in both settings. Share examples of how you've contributed to a team’s success and instances where you’ve taken the lead on a task or project.
