At a Glance
- Tasks: Manage rent arrears and support customers in sustaining their tenancies.
- Company: Join Jigsaw Homes Group, a leading housing provider in England.
- Benefits: Enjoy 24 days holiday, flexible working options, and professional development opportunities.
- Other info: Be part of a dynamic team dedicated to helping communities thrive.
- Why this job: Make a real difference in people's lives while working in a supportive team.
- Qualifications: Experience in finance or customer service is a plus.
The predicted salary is between 35945 - 40911 £ per year.
£35,945 to £40,911 per year, Competitive
Contract Type: Temporary
Hours: Full time
Disability Confident: Yes
Closing Date: 02/07/2026
About this job
We offer employees a very competitive 24 days holiday per annum, plus 3 days for Christmas closure (5 day working week) plus bank holidays, plus additional days after 2 years continuous service (to a maximum of 5 days). We offer our employees the option to buy/sell up to 5 days extra leave per year and we offer compressed hours of work with the option to work a 4-day working week in a number of our roles, with 50% of your time working from home upon completion of a satisfactory probation period.
As a Jigsaw employee you will also receive incremental salaried pay, occupational sick pay, access to the Social Housing Pension Scheme, enhanced maternity/paternity leave, BHSF membership, access to on-site gyms and training/development opportunities.
Jigsaw Homes Group is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands. We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities.
The Finance department ensures smooth financial operations and the timely processing of payments and income. As an Arrears Recovery Officer, you will be part of a dedicated team that provides crucial services to thousands of customers and tenants.
We help those with complex housing issues, bereavement, domestic violence, mental and physical illnesses by giving advice on benefits and services to help people sustain their tenancies or be free from debt.
Your responsibilities include managing rent arrears and court costs for a designated set of accounts, taking timely action in cases of rent arrears including County Court action, and supporting customers to sustain their tenancies. You will work with a team of about 45 colleagues, including our Money Advice Team, to provide high standard services.
This is a great opportunity to make a difference and contribute towards a culture which is customer focused, committed to securing best value and providing high standard services.
We are proud members of the Disability Confident employer scheme.
Arrears Recovery Officer in Ashton-under-Lyne employer: Career Choices Dewis Gyrfa Ltd
Jigsaw Homes Group is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With competitive benefits such as generous holiday allowances, flexible working options, and access to training opportunities, employees are empowered to thrive both personally and professionally while making a meaningful impact in the community. Located across the North West and East Midlands, Jigsaw provides a unique chance to contribute to sustainable housing solutions and support vulnerable residents.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Arrears Recovery Officer in Ashton-under-Lyne
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We think you need these skills to ace Arrears Recovery Officer in Ashton-under-Lyne
Some tips for your application 🫡
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How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Brush Up on Financial Regulations
Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with Career Choices Dewis Gyrfa Ltd.
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