Customer Team Leader in Appleby-in-Westmorland

Customer Team Leader in Appleby-in-Westmorland

Appleby-in-Westmorland Full-Time 14.48 - 14.48 £ / hour (est.) No working from home possible
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At a Glance

  • Tasks: Lead a dynamic team, ensuring excellent service and smooth store operations.
  • Company: Join Co-op, a community-focused retailer with a strong commitment to inclusivity.
  • Benefits: Enjoy 30% off products, flexible pay access, and generous holiday allowance.
  • Other info: Full training provided, with great career development opportunities.
  • Why this job: Make a real impact in your community while developing your leadership skills.
  • Qualifications: Passion for people and leadership; retail experience is a plus but not essential.

The predicted salary is between 14.48 - 14.48 £ per hour.

About this job

Customer Team Leader – Ford Garage The Sands, Appleby In Westmorland, CA16 6XN

Pay: £14.48 per hour

Contract type: Permanent, Full time (39 hours per week + regular overtime)

Working pattern: A mix of opening, closing and mid‑day shifts, with flexibility across the week, including at least 2 evening shifts and 1 weekend shift.

What you’ll do:

  • Own the day‑to‑day running of the store by leading the team on your shift
  • Motivate, coach and support your team to deliver great service and efficient operations
  • Work hands‑on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members
  • Support store performance through merchandising, stock accuracy and HR processes
  • Champion Co‑op through community engagement and membership growth

What you’ll bring:

  • Passion for people and leadership
  • The ability to work flexibly and lead by example
  • Skills in retail, merchandising or team management (experience not essential)
  • Age‑related sales authorisation (must be aged 18+)

Benefits:

  • Full training and career development resources
  • 30% discount on Co‑op products in store
  • Flexible access to pay as you earn it
  • Up to 10% pension contributions
  • 36 days holiday (pro‑rata, including bank holidays)
  • 24/7 access to GP appointments and a colleague support programme
  • Market‑leading policies to support you through life’s big moments

Equal Opportunities:

We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies. We are a Disability Confident employer and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need adjustments during the recruitment process, we will support you.

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Contact Details:

Career Choices Dewis Gyrfa Ltd Recruitment Team

We think you need these skills to ace Customer Team Leader in Appleby-in-Westmorland

Communication Skills
Adaptability
Problem-Solving Skills
Attention to Detail
Time Management
Teamwork
Customer Service