Cymorth Ymholiadau’r Cyhoedd in Ammanford

Cymorth Ymholiadau’r Cyhoedd in Ammanford

Ammanford Full-Time 25950 - 27204 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Assist the public with inquiries and handle urgent calls in a dynamic police environment.
  • Company: Dyfed Powys Police, committed to serving and representing diverse communities.
  • Benefits: Competitive salary, flexible working, generous holiday, and wellness support.
  • Other info: Join a supportive team with excellent career development opportunities.
  • Why this job: Make a real difference in your community while gaining valuable experience.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 25950 - 27204 £ per year.

Mae cyfle cyffrous wedi codi i ymuno â ni fel Cymorth Ymholiadau’r Cyhoedd yn Ammanford Police Station.

Beth fyddwch chi’n ei wneud?

  • Ymdrin ag ymholiadau gan aelodau o’r cyhoedd a swyddogion/staff yr heddlu, wyneb yn wyneb.
  • Ateb a gweithredu galwadau difrys (101) mewn modd amserol ar yr adegau hynny pan mae galw mawr.
  • Rhoi cyngor ac arweiniad i gwsmeriaid, gan gyfeirio at asiantaethau eraill ar gyfer materion nad ydynt yn ymwneud â’r heddlu lle bo’n berthnasol.

Os ydych chi’n credu bod gennych chi’r sgiliau a’r angerdd ar gyfer y swydd hon, cliciwch y ddolen isod i weld y proffil swydd. Os ydych chi’n credu mai hon yw’r swydd i chi, cwblhewch ffurflen gais, gan roi tystiolaeth yn erbyn y cymwysterau gofynnol (sydd ar dudalen olaf y proffil swydd fel arfer). Cyfeiriwch hefyd at y canllawiau ar gyfer ymgeiswyr a atodir isod, sy’n rhoi mwy o fanylion ynglŷn â sut i gwblhau’ch cais.

Beth allwch chi ddisgwyl?

  • Bydd gan bob dechreuwr newydd gyfaill/mentor i’ch cefnogi pan fyddwch chi’n ymuno.
  • 24 diwrnod o wyliau blynyddol (sy’n codi i 29 diwrnod ar ôl 5 mlynedd o wasanaeth) ynghyd ag 8 gŵyl gyhoeddus.
  • 24 diwrnod ychwanegol o oriau hyblyg (gan ddibynnu ar y swydd).
  • Mynediad at gampfeydd a dosbarthiadau ffitrwydd yn y gweithle.
  • Gweithio hybrid/ystwyth (gan ddibynnu ar y swydd).
  • Gostyngiadau gan sawl adwerthwr drwy’r Cynllun Golau Glas.
  • Cynllun Beicio i’r Gwaith.
  • Cefnogaeth gan ein Canolfan Iechyd a Lles, gan gynnwys Swyddogion Lles, Cwnsela a Ffisiotherapi.
  • Cynllun pensiwn.
  • Rhwydweithiau Cymorth Staff.
  • Cyfleoedd gweithio hyblyg.
  • Hawliau cyfnod mamolaeth/tadolaeth/mabwysiadu hael.
  • Darpariaethau tâl salwch.

Mae pob ymgeisydd yn ddarostyngedig i wiriadau meddygol a fetio.

Amrywiaeth a’r Gymraeg

Mae Heddlu Dyfed-Powys yn gyflogwr cynhwysol sy’n anelu i gael gweithlu sy’n cynrychioli’r cymunedau mae’n eu plismona a’u gwasanaethu. Credwn y byddwn yn elwa o’r amrywiaeth o feddyliau, ymagweddau a sgiliau y gall amrywiaeth gyflwyno, sy’n medru’n helpu i gyflwyno gwell gwasanaeth plismona. Yr ydym yn parhau i weithio tuag at greu diwylliant diogel, agored sy’n foesegol ac yn cynnwys pawb. Mae gennym amrediad o grwpiau a rhwydweithiau staff i roi cyngor a chymorth penodol, a’n nod yw recriwtio pobl dalentog ag amrywiaeth eang o sgiliau a phrofiadau. Yr ydym yn croesawu ceisiadau o bob cefndir a chymuned, ni waeth am oed, rhyw, ethnigrwydd, cyfeiriadedd rhywiol, hunaniaeth rhywedd neu fynegiant rhywedd, anabledd, statws cymdeithasol neu gredoau crefyddol.

Cliciwch fan hyn i weld pa un ai a ydych chi’n gymwys ar gyfer Gweithredu Cadarnhaol ai peidio. Yr ydym wedi ymrwymo i fod yn sefydliad dwyieithog ac ni fydd unrhyw gais a gyflwynir yn Gymraeg yn cael ei drin yn llai ffafriol na gais a gyflwynir yn Saesneg.

Pwynt gwybodaeth: Os oes angen rhagor o wybodaeth am y swydd hon arnoch, peidiwch ag oedi i gysylltu: recruitment@dyfed-powys.police.uk. Neu ymunwch â’n digwyddiad recriwtio galw heibio wythnosol ar ddydd Mercher o 11y.b. – 11:30y.b.

Cymorth Ymholiadau’r Cyhoedd in Ammanford employer: Career Choices Dewis Gyrfa Ltd

Heddlu Dyfed Powys is an exceptional employer, offering a supportive work environment where every new starter is paired with a mentor to ensure a smooth transition. With flexible working options, generous annual leave, and access to health and wellness resources, employees are encouraged to thrive both personally and professionally in the vibrant community of Rhydaman.
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Contact Detail:

Career Choices Dewis Gyrfa Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Cymorth Ymholiadau’r Cyhoedd in Ammanford

Tip Number 1

Get to know the role and the team! Research Heddlu Dyfed Powys and understand their values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their community.

Tip Number 2

Practice your communication skills! Since you'll be dealing with the public, it's crucial to demonstrate your ability to handle inquiries effectively. Role-play common scenarios with a friend to build your confidence.

Tip Number 3

Be ready for situational questions during the interview. Think about how you would respond to various public inquiries or emergencies. Showing that you can think on your feet will impress the interview panel.

Tip Number 4

Don't forget to follow up after your interview! A simple thank-you email can go a long way in leaving a positive impression. Plus, it shows your enthusiasm for the position. And remember, apply through our website for the best chance!

We think you need these skills to ace Cymorth Ymholiadau’r Cyhoedd in Ammanford

Customer Service Skills
Communication Skills
Problem-Solving Skills
Ability to Handle Emergency Calls
Interpersonal Skills
Time Management
Adaptability
Teamwork
Attention to Detail
Knowledge of Police Procedures
Bilingual Proficiency (Welsh and English)
Empathy
Conflict Resolution

Some tips for your application 🫡

Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. It’ll give you a clear idea of what we’re looking for and help you tailor your application to highlight your relevant skills.

Showcase Your Skills: When filling out your application, don’t just list your experiences. Instead, provide specific examples that demonstrate how your skills align with the role of Cymorth Ymholiadau’r Cyhoedd. We want to see how you can contribute to our team!

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.

Apply Through Our Website: Make sure to submit your application through our official website. This ensures that your application is received directly by us and helps streamline the process. Plus, it’s super easy to do!

How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd

Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Cymorth Ymholiadau’r Cyhoedd. Familiarise yourself with handling public inquiries and emergency calls. This will help you answer questions confidently and show that you're genuinely interested in the role.

Practice Your Welsh

Since the role requires a level 1 proficiency in Welsh, brush up on your language skills. Practising common phrases or scenarios you might encounter during the job can give you an edge. It shows your commitment to serving the community effectively.

Showcase Your Customer Service Skills

Think of examples from your past experiences where you've successfully dealt with customer inquiries or complaints. Be ready to discuss how you provided guidance and support, as this is crucial for the role. Highlighting your ability to remain calm under pressure will also impress the interviewers.

Ask Insightful Questions

Prepare a few thoughtful questions about the team dynamics or the training process for new starters. This not only demonstrates your interest in the position but also helps you gauge if the workplace culture aligns with your values.

Cymorth Ymholiadau’r Cyhoedd in Ammanford
Career Choices Dewis Gyrfa Ltd
Location: Ammanford

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