At a Glance
- Tasks: Join our team to manage referrals and appointment bookings for community health services.
- Company: Manchester University NHS Foundation Trust, dedicated to improving health access.
- Benefits: Permanent position with opportunities for growth and a supportive work environment.
- Other info: Diversity is celebrated; all backgrounds are encouraged to apply.
- Why this job: Make a real difference in people's lives by facilitating healthcare access.
- Qualifications: Experience in administration or customer service, strong communication skills required.
The predicted salary is between 23970 - 25674 £ per year.
Join our Single Point of Access (SPOA) team and help improve access to vital community health services across Manchester and Trafford. We are looking for proactive and efficient SPOA Administrators to support the delivery of timely, accurate, and compassionate referral and appointment bookings management. As the first point of contact for referrers and service users, you will play a vital role in ensuring seamless access to community health services.
What We're Looking For (Qualifications)
- Proven administrative experience in a healthcare or customer service environment.
- Strong communication and interpersonal skills.
- Ability to work independently and make decisions within defined procedures.
- Excellent organisational skills and attention to detail.
- Proficient in using IT systems and managing digital workflows.
Responsibilities
The role includes following established SPOA and Local Care Organisation (LCO) referral pathways, liaising with clinicians, patients, carers, and a wide range of stakeholders, and ensuring all referrals are managed efficiently from receipt to appointment booking.
Diversity and Inclusion
Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post.
Additional Information
This advert closes on Monday 15 Jun 2026. Proud member of the Disability Confident employer scheme.
Administrator | Manchester University NHS Foundation Trust employer: Career Choices Dewis Gyrfa Ltd
At Manchester University NHS Foundation Trust, we pride ourselves on being an exceptional employer dedicated to fostering a supportive and inclusive work environment. Our Sale location offers a unique opportunity to contribute to vital community health services while benefiting from ongoing professional development and a strong emphasis on employee well-being. Join us in making a meaningful impact in the lives of those we serve, all while enjoying a collaborative culture that values diversity and innovation.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
