At a Glance
- Tasks: Provide top-notch customer support via calls and emails in a lively office.
- Company: Dynamic marketing office with a friendly team atmosphere.
- Benefits: Competitive pay, potential for longer-term contract, and free onsite parking.
- Why this job: Join a vibrant team and enhance your communication skills while helping clients.
- Qualifications: Confident communicator with experience in customer service or call centres.
- Other info: Immediate interviews available; great opportunity for career growth.
The predicted salary is between 10 - 15 £ per hour.
£12.21 to £12.22 per hour, excellent team - onsite free parking. Contract Type: Temporary. Hours: Full time. Disability Confident: No. Closing Date: 01/03/2026.
About this job: Customer service ADMIN TEMPORARY based in Handforth SK9, immediate interview & start (£12.21 per hour rising in April) for 2 - 3 months, very likely to be longer.
OFFICE BASED - 9am - 5.30pm or 9am - 5pm. This is a CUSTOMER support role in a busy office, acting as contact for email & calls from clients. You will have confident communication skills and experience gained via the telephone, reception or call centre and will enjoy client liaison.
The role is to answer inbound calls, transferring the query to the relevant team member or accurately recording the information on our in-house systems. A good working knowledge of MS Office, together with an excellent telephone manner to deliver great customer service at all times.
This is a lively Marketing office working as a support to the team.
Administrator Customer Support employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator Customer Support
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent projects. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer support, make sure you can articulate your thoughts clearly and confidently. Try mock interviews with friends or family to get comfortable.
✨Tip Number 3
Be ready to showcase your problem-solving skills! Think of examples from your past experiences where you successfully handled customer queries or resolved issues. This will demonstrate your ability to thrive in a busy office environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Administrator Customer Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how you've handled calls or emails in the past, so don’t be shy about showcasing your relevant experience!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love enthusiasm, so let us know why you’re excited about joining our team in Handforth.
Show Off Your Tech Skills: Since we’re looking for someone with a good working knowledge of MS Office, make sure to mention any specific software you’re comfortable with. If you’ve used any customer support systems before, give us the details!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to discuss your previous experiences in handling calls and emails, and how you resolved client issues. This will show that you understand the role and can hit the ground running.
✨Familiarise Yourself with MS Office
Since the job requires a good working knowledge of MS Office, make sure you're comfortable using it. Practice common tasks like creating documents, spreadsheets, and presentations. You might even want to mention specific features you’ve used in past roles during the interview.
✨Prepare for Common Interview Questions
Think about questions related to customer support, such as how you handle difficult customers or prioritise tasks. Practising your answers will help you feel more confident and articulate during the interview.
✨Show Enthusiasm for the Role
Let your passion for customer service shine through! Employers love candidates who are genuinely excited about the position. Share why you’re interested in this role and how you can contribute to the team’s success.