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For Companies At a Glance
- Tasks: Provide top-notch admin support to our Therapy Services team.
- Company: Join the Cheshire and Wirral Partnership NHS Foundation Trust, a forward-thinking healthcare provider.
- Benefits: Enjoy comprehensive training, a supportive environment, and opportunities for career growth.
- Other info: Fixed start dates each month with extensive training provided.
- Why this job: Make a real difference in patient care while developing your skills in a dynamic team.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 29970 - 36483 £ per year.
To provide an effective, high quality administration support to Therapy Services working within the Therapies department.
The Joint Therapy Services team is a forward-looking, proactive multidisciplinary team providing therapy services across the acute and primary healthcare sector within West Cheshire Area.
Responsibilities
- To partake in a reception and appointment service for all patients attending Therapy Services.
- To undertake duties associated with the registration routines of Cerner and/or Emis including logging all patient referral letters onto the scheduling system, carrying out the referral action, and making walk-in appointments.
- To answer the appointments hotline and deal with telephone calls appropriately, including message taking and forwarding.
Employment Details
All new starters will commence in post on one fixed start date each month, in line with our Prepare to Care (P2C) induction programme date. P2C offers up to 3 weeks training to support you to meet the induction / initial training requirements of the role.
Contact
For further guidance or assistance with your application, contact our recruitment team via email or by calling 01244 393100.
Equality and Accessibility
If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’
Closing Date
This advert closes on Sunday 28 Dec 2025.
Administration Support Officer | Cheshire and Wirral Partnership NHS FoundationTrust employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Support Officer | Cheshire and Wirral Partnership NHS FoundationTrust
✨Tip Number 1
Get to know the organisation! Research Cheshire and Wirral Partnership NHS Foundation Trust and their Therapy Services. Understanding their values and mission will help you tailor your approach during interviews.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to administration support roles. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your skills! Be ready to discuss your experience with scheduling systems like Cerner or Emis. Highlight any relevant admin tasks you've handled in the past to demonstrate your capability.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at StudySmarter and contributing to the amazing work we do.
We think you need these skills to ace Administration Support Officer | Cheshire and Wirral Partnership NHS FoundationTrust
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Administration Support Officer. We want to see how you can contribute to our Therapy Services team!
Showcase Your Communication Skills: Since you'll be dealing with patients and handling calls, it's crucial to demonstrate your communication abilities. Use clear and concise language in your application to reflect this skill.
Highlight Relevant Experience: If you've worked in a similar administrative role or have experience with scheduling systems like Cerner or Emis, make sure to mention it! We love seeing relevant experience that shows you're ready for the job.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Role Inside Out
Make sure you thoroughly understand the responsibilities of an Administration Support Officer. Familiarise yourself with the key tasks like managing patient appointments and using systems like Cerner or Emis. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Common Interview Questions
Prepare for typical interview questions related to administration support, such as how you handle difficult calls or manage multiple tasks. Practising your responses can help you articulate your thoughts clearly during the interview, making a great impression.
✨Showcase Your Communication Skills
As this role involves a lot of interaction with patients and colleagues, be ready to demonstrate your communication skills. You might want to share examples of how you've effectively communicated in previous roles, especially in high-pressure situations.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics or the training provided through the Prepare to Care programme. This shows your enthusiasm for the position and helps you gauge if the role is the right fit for you.