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- Tasks: Coordinate inspections and support the Property Services team to ensure safe homes.
- Company: Join Caredig, a values-driven housing association making a difference in communities.
- Benefits: Enjoy 28 days leave, free healthcare plan, and career progression opportunities.
- Why this job: Make a real impact on people's lives while developing your skills in a supportive environment.
- Qualifications: Customer service experience and strong organisational skills are essential.
- Other info: Be part of a friendly team committed to kindness, trust, and innovation.
The predicted salary is between 22897 - 30000 ÂŁ per year.
We're looking for a Property Services Administrator to join our friendly, valuesâdriven team and help us make a real difference for our tenants, colleagues and communities because at Caredig, together we proudly create great places to live and work. If you thrive in a customer-focused environment and want to play a meaningful role in ensuring people have safe and wellâmaintained homes, this could be the perfect next step for you. This is a great opportunity to develop your skills, build your career and be part of a team that truly makes a difference.
As our Property Services Administrator, you'll play a key part in turning around empty homes, coordinating inspections, contractor visits, safety checks and updatesâkeeping everything running smoothly and on time. You'll also:
- Support our wider Property Services team with customer enquiries, complaint logging.
- Recordâkeeping and dayâtoâday admin.
- Regularly liaise with colleagues, surveyors, contractors, tenants and other stakeholders.
Above all, you'll deliver a friendly, solutionsâfocused service that reflects our values of kindness, trust, innovation and accountability. If you enjoy being organised, building positive relationships and finding solutions, you'll feel right at home here.
We're looking for someone organised, proactive and peopleâfocused. You'll bring:
- Experience in a customerâcentred administrative environment
- Excellent customer service and communication skills
- Strong organisation, prioritisation and problemâsolving abilities
- High attention to detail with accurate record keeping
- Confidence using multiple IT systems
- A collaborative approach and a commitment to equality, diversity and inclusion
We want you to live our values through your attitude and behaviours towards colleagues, tenants, and stakeholders. It is essential that you champion and demonstrate these Values in all you do.
- Kind
- Trusting
- Accountable
- Innovative
We welcome previous experience working as:
- Administrators
- Repairs Administrators
- Scheduling Coordinators
- Housing Assistants
- Customer Service Advisors
- Office Coordinators
- Helpdesk Advisors
- Compliance Administrators
- or any role with relevant transferable skills.
If you're eager to develop in a property, housing or customerâfocused environment, the Property Services Administrator role could be an ideal fit.
As a Property Services Administrator at Caredig you'll enjoy:
- 28 days annual leave (excluding Bank Holidays), increasing up to 33 days with long service
- Free Healthcare Cash Plan
- 24/7 Employee Assistance Programme
- Eligibility to apply for a Blue Light Card
- Fully funded and supported Training (if not already achieved), Career Progression
- Life Assurance 3x salary
- Pension scheme with up to 8% organisation match optâin
- Enhanced Sickness and Maternity/Paternity leave pay
Please feel welcome to contact Debbie Mills on Debbie.Mills@Caredig.co.uk who will be happy to answer any questions you may have about this role. Find more information please read the Recruitment Pack which is available to download via the link below and apply by clicking on the 'apply now' tab found on this job vacancy on our website current vacancies.
We are a registered social landlord (RSL) based in Swansea. We were established in 1975 to meet the housing needs of families, older and more vulnerable people. We manage over 2,800 high quality affordable homes, and provide a range of services â including the development of new homes â to people and communities across Swansea, Carmarthenshire, Neath and Port Talbot, Ceredigion and Pembrokeshire. We are an ambitious and wellâestablished independent housing association. We have strong local roots, a reputation for providing quality homes, and a track record for making a positive difference in our local communities.
Property Services Administrator in Swansea employer: Caredig
Contact Detail:
Caredig Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Property Services Administrator in Swansea
â¨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Caredig. Understand their values and mission, and think about how your skills align with their goals. This will help you show that you're not just another candidate, but someone who genuinely cares about making a difference.
â¨Tip Number 2
Practice your customer service skills! Since the role is all about supporting tenants and colleagues, think of examples from your past experiences where youâve gone above and beyond for customers. Be ready to share these stories during your interview to demonstrate your people-focused approach.
â¨Tip Number 3
Show off your organisational skills! As a Property Services Administrator, you'll need to juggle multiple tasks. Prepare to discuss how you prioritise your workload and keep everything running smoothly. Maybe even bring a planner or digital tool you use to stay organised!
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, it shows youâre serious about joining our team at Caredig. So, hit that 'apply now' button and letâs get started on this journey together!
We think you need these skills to ace Property Services Administrator in Swansea
Some tips for your application đŤĄ
Tailor Your Application: Make sure to customise your CV and cover letter for the Property Services Administrator role. Highlight your customer service experience and any relevant skills that align with our values of kindness, trust, innovation, and accountability.
Showcase Your Organisational Skills: Since this role requires strong organisation and prioritisation abilities, give examples in your application of how you've successfully managed multiple tasks or projects in the past. We love seeing how you keep things running smoothly!
Be Personable: Weâre all about building positive relationships here at Caredig. In your written application, let your personality shine through! Share a bit about how you connect with others and provide excellent customer service.
Follow the Application Process: Donât forget to apply through our website! Itâs super easyâjust click on the 'apply now' tab on the job vacancy page. Make sure to submit your application before the deadline, so we can get to know you better!
How to prepare for a job interview at Caredig
â¨Know the Company Values
Before your interview, take some time to understand Caredig's values: kindness, trust, innovation, and accountability. Think of examples from your past experiences that demonstrate how you embody these values, as this will show your alignment with their mission.
â¨Showcase Your Customer Service Skills
As a Property Services Administrator, you'll be in a customer-focused role. Prepare specific examples of how you've successfully handled customer enquiries or complaints in previous positions. Highlight your communication skills and ability to find solutions.
â¨Demonstrate Organisational Skills
This role requires strong organisation and prioritisation abilities. Be ready to discuss how you manage multiple tasks and keep accurate records. You might even want to bring a sample of your organisational tools or methods to share during the interview.
â¨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your interest in the role and the company. Ask about the team dynamics, opportunities for professional development, or how they measure success in the Property Services team. This shows you're genuinely interested in contributing to their mission.