Estates Assistant/Night Concierge
Estates Assistant/Night Concierge

Estates Assistant/Night Concierge

Swansea Full-Time 26760 - 26760 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Support tenants by maintaining grounds and ensuring a safe environment at Hazel Court.
  • Company: Join a reputable social landlord making a positive impact in local communities.
  • Benefits: Enjoy 36 days annual leave, free healthcare plan, and career progression opportunities.
  • Why this job: Be part of a supportive team while gaining valuable experience in a flexible role.
  • Qualifications: Experience in grounds maintenance or customer service is a plus.
  • Other info: Flexible shifts including evenings and weekends, with excellent long-term career growth.

The predicted salary is between 26760 - 26760 ÂŁ per year.

Join Caredig as an Estates Assistant/Night Concierge and help create a welcoming, supportive environment for tenants. Based at Hazel Court, you will work 40 hours per week as part of the Estates Team. Shifts are flexible including evenings, weekends and Bank Holidays. You will provide grounds maintenance and communal cleaning to a high standard. The Night Concierge cover is an important role within our Hazel Court Older Persons scheme and you will have responsibility for maintaining a safe and secure environment for tenants and staff.

Salary: ÂŁ12.86 per hour, ÂŁ26,760 per year.

Hours: 40 hours per week – based in Hazel Court. Flexible working hours – shifts include evenings, weekends, and Bank Holidays. Additional pay on Christmas Bank Holiday. Full UK driving licence required.

Closing Date: Monday 10th November 2025 at 12pm Noon. Interview Date: Monday 17th November 2025. We do not offer sponsorship.

Responsibilities:

  • Maintaining landscaped and communal areas around the premises.
  • Carry out health and safety checks including Fire Alarm and equipment checks.
  • Identify, report, monitor repairs to the Property Services Team.
  • Carry out minor repairs via handyman service at the scheme.
  • Securing the premises and personnel by patrolling the building; monitoring surveillance equipment and access points; permitting entry.

About you:

  • To work at all times in a positive, cooperative and supportive manner, contributing to service improvements.
  • Grounds maintenance and gardening knowledge and experience.
  • Understanding of basic health and safety precautions required when carrying out cleaning duties.
  • Ability to work to a high standard unsupervised.
  • We want you to live our values through your attitude and behaviours towards colleagues, tenants, and stakeholders. It is essential that you champion and demonstrate these Values in all you do: Kind, Trusting, Accountable, Innovative.
  • We welcome previous experience working as grounds maintenance, gardener, groundskeeper, or customer assistant.

Why join us?

  • 36 Days Annual Leave (including Bank Holidays), increasing up to 41 days with long service.
  • Free DBS.
  • Additional pay on Christmas Bank Holiday.
  • Free Healthcare Cash Plan.
  • 24/7 Employee Assistance Programme.
  • Eligibility to apply for a Blue Light Card.
  • Fully funded and supported Training (if not already achieved), Career Progression.
  • Life Assurance 3x salary.
  • Pension scheme with up to 8% organisation match opt-in.
  • Enhanced Sickness and Maternity/Paternity leave pay.

How to apply:

Please feel welcome to contact Erbez Seferi, Estates Officer Night Concierge, on 07866514649, who will be happy to answer any questions you may have about this role. Find more information by reading the Recruitment Pack, available to download via the link below, and apply by clicking on the “apply now” tab found on this job vacancy on our website current vacancies.

About Us:

We are a registered social landlord (RSL) based in Swansea. We were established in 1975 to meet the housing needs of families, older and more vulnerable people. We manage over 2,800 high quality affordable homes, and provide a range of services – including the development of new homes – to people and communities across Swansea, Carmarthenshire, Neath and Port Talbot, Ceredigion and Pembrokeshire. We are an ambitious and well-established independent housing association with strong local roots, a reputation for providing quality homes, and a track record for making a positive difference in our local communities.

Estates Assistant/Night Concierge employer: Caredig

Caredig is an exceptional employer that prioritises the well-being of its employees while fostering a supportive and inclusive work culture. As an Estates Assistant/Night Concierge at Hazel Court, you will enjoy flexible working hours, generous annual leave, and comprehensive training opportunities, all within a community-focused environment dedicated to making a positive impact on the lives of tenants. With additional benefits such as a free healthcare cash plan and a robust pension scheme, Caredig stands out as a rewarding place to build your career in social housing.
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Contact Detail:

Caredig Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Estates Assistant/Night Concierge

✨Tip Number 1

Get to know the company culture! Before your interview, check out Caredig's values and think about how you can demonstrate kindness, trust, accountability, and innovation in your responses. This will show that you're not just a good fit for the role, but also for the team.

✨Tip Number 2

Practice makes perfect! Prepare for common interview questions related to grounds maintenance and safety checks. Think of examples from your past experiences that highlight your skills and how you’ve contributed positively in similar roles.

✨Tip Number 3

Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready about the Estates Team or the specific responsibilities of the Night Concierge role. This shows your genuine interest and helps you gauge if it’s the right fit for you.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the details you need about the role and the company there, making it easier for you to tailor your approach.

We think you need these skills to ace Estates Assistant/Night Concierge

Grounds Maintenance
Gardening Knowledge
Health and Safety Awareness
Cleaning Standards
Minor Repair Skills
Surveillance Monitoring
Patrolling
Communication Skills
Customer Service
Problem-Solving Skills
Ability to Work Unsupervised
Teamwork
Flexibility in Working Hours
Attention to Detail

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Estates Assistant/Night Concierge role. We want to see how you can contribute to creating a welcoming environment for our tenants!

Showcase Relevant Experience: If you've got experience in grounds maintenance, gardening, or customer service, don’t hold back! Share specific examples that demonstrate your ability to maintain high standards and work independently.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This helps us understand your qualifications quickly!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you can find all the details you need about the role and our values there.

How to prepare for a job interview at Caredig

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of an Estates Assistant/Night Concierge. Familiarise yourself with grounds maintenance, health and safety checks, and the importance of creating a safe environment for tenants. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.

✨Showcase Your Values

Caredig values kindness, trust, accountability, and innovation. Think of examples from your past experiences where you've demonstrated these values, especially in customer service or maintenance roles. Sharing these stories during your interview will highlight your alignment with their culture and mission.

✨Prepare Questions to Ask

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, shift patterns, or how they measure success in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.

✨Dress for Success

Even though the role involves hands-on work, it's important to present yourself well during the interview. Opt for smart-casual attire that reflects professionalism while being comfortable. First impressions matter, and looking the part can set a positive tone for the conversation.

Estates Assistant/Night Concierge
Caredig
Location: Swansea
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