At a Glance
- Tasks: Lead a dynamic team to deliver high-quality domiciliary care services.
- Company: Balmoral Health & Social Care, a friendly and supportive workplace.
- Benefits: Competitive salary, career development, and a chance to make a real difference.
- Other info: Flexible working hours with opportunities for professional growth.
- Why this job: Join us to impact lives positively while growing your leadership skills.
- Qualifications: SVQ Level 4 in Health & Social Care or working towards it, plus managerial experience.
The predicted salary is between 38000 - 40000 £ per year.
Balmoral Health & Social Care are currently recruiting a dedicated Registered Domiciliary Care Branch Manager to join our friendly and dynamic team in Ayrshire.
If you are passionate about care, have excellent communication and managerial skills, can work under pressure, and have a drive to succeed,
About The Role
The ideal candidate will have to ensure the delivery of high-quality care services consistent with the expectations and preferences of service users and commissioners.
They should be professional, polite, and attentive whilst also being accurate and should be able to represent the business at a senior level, both internally and externally.
Job Responsibilities
- Ensure that all company policies and the requirements of commissioners and regulators relating to the assessment of service users' needs are complied with fully and consistently.
- Ensure that the company’s systems, including policies and procedures, designed to effectively manage care delivery and promote quality are fully and consistently implemented.
- To actively solicit the views of service users and commissioners on the services provided.
- To monitor service compliance with customers' requirements and specifications.
- Investigate thoroughly and rigorously any complaints received in relation to the services provided.
- Ensure that complaints are responded to in accordance with recognized good practice and the company's Complaints Procedure.
- To take effective action to address areas of dissatisfaction, poor performance or failure to meet customers' preferences or expectations.
- To prepare monthly reports for the Operational Support Managers on complaints received and the action taken in response to these.
- Co-operate with the Care Inspectorate, Local Authority Commissioners and other auditors examining the service.
- In liaison with the Trainer and SVQ Assessor, ensure that effective strategies are in place to meet the identified training needs of staff.
- To maintain all staff are SSSC registered as per regulatory requirements.
- Ensure that the branch continues to achieve the requirements for Investors in People recognition.
- Job Skills, Qualifications & Education Requirements
- Must hold or be working towards an SVQ Level 4 in Health & Social Care/Leadership & Management Award.
- At least 2 year’s managerial experience in a care setting.
- Track record of growing a domiciliary care business.
- Experience and good track record of business relationship management with Public Sector.
- Proven track record in managing resources.
- Proven leadership, interpersonal and communication skills
- Sound and robust ICT skills and knowledge
- Additional Requirements
- PVG Membership
- SSSC registration (must be maintained)
- Evidence of ETW in the UK
- Travelling will be required with this position.
- Out of Hours working will be required with this position, in line with business requirements.
- On-Call availability will be required at the start of the role, but this may change and be amended in line with business requirements
- Job Types: Full-time, Permanent
- #J-18808-Ljbffr
Registered Manager - Ayrshire in Alloway employer: Carecymru
Balmoral Health & Social Care is an exceptional employer, offering a supportive and collaborative work environment in Ayrshire where your passion for care can truly make a difference. With a strong commitment to employee development, including opportunities for training and professional growth, we ensure that our team members are equipped to deliver high-quality services while enjoying a fulfilling career. Join us and be part of a dynamic team that values your contributions and prioritises the well-being of both staff and service users.
StudySmarter Expert Advice🤫
We think this is how you could land Registered Manager - Ayrshire in Alloway
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Carecymru.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Carecymru.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Carecymru, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Registered Manager - Ayrshire in Alloway
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Carecymru.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Carecymru.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Carecymru. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Carecymru. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Carecymru
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Carecymru’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
