Salary: £26,500 per annum
Contract: Permanent
Hours: Full time, 40 hours per week over 5 days
Shifts: Rota over 7 days of Monday to Saturday, 08:00 – 17:00 / 09:00 – 18:00, Sunday 10:00 – 16:30
Location: CareCo HQ, Braintree
Closing date: Monday 9th November 2026
At CareCo, we make every day easier for people. As the UK's leading mobility retailer, our goal is to make sure that everybody who needs a helping hand not only gets one, but that they get the one that works for them.
Our Customer Sales Advisors, working in our telesales team, have a knack for matching customer needs to the many products within our range and the benefits they provide. We don’t do pushy sales or cold calling – our target audience are either existing customers or they’ve expressed an interest after seeing one of our adverts.
As a Customer Sales Advisor, you will:
- Act as an ambassador for CareCo, providing the very best customer service at all times
- Handle sales enquiries from new and existing customers with professionalism and empathy
- Contact existing customers to discuss additional products
- Work towards achievement of sales targets and KPIs
- Maintain and update customer accounts
About You
To be considered for the position of Customer Sales Advisor, you will need:
- A strong sales focus with the ability to qualify customers for right product
- Inbound and/or outbound telesales experience
- Exceptional customer service skills demonstrated through previous work experience
- Excellent listening, verbal and written communication skills with the ability to adapt based on the individual
- An empathetic, caring and patient approach
- Computer/IT proficiency, with the ability to learn and master our computer systems
- The ability to multitask and manage your own workload
Experience within a busy call centre environment is highly desirable.
About Us
At CareCo we celebrate our people — their milestones, their growth, and the everyday moments that matter. Our benefits are built to support your life, not just your work. As a Customer Sales Advisor, we’ll offer you:
- Access to our uncapped commission structure
- 24 days annual leave (plus bank holidays), with extra days when you stick with us
- Option to buy and sell annual leave
- Access to CareMiles, our exclusive staff benefits platform with discounts and cashback on various brands
- Life-event vouchers to celebrate milestones such as welcoming a new baby or getting married
- Employee loyalty rewards, including holiday vouchers
- Free on-site parking
- Driving lesson contribution to help you learn to drive*
- Employee Assistance Programme for 24/7 confidential support
- Life insurance
- Free annual flu jab
- Annual eye test contribution
- Employee referral scheme – earn £500 for referring a friend
- Reimbursement of professional membership related to your role
Whoever you are and whatever your story is, we’d love to hear from you.
We are proud to be a Disability Confident Employer which helps to employ, support and develop disabled people in the workplace.
*Eligibility for benefits based on length of service
#J-18808-Ljbffr
