At a Glance
- Tasks: Lead and coach a dynamic kitchen team to deliver delicious food and exceptional service.
- Company: Join Pret A Manger, a beloved brand known for its fresh food and vibrant culture.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Be part of a supportive team that values kindness, honesty, and generosity.
- Why this job: Make a real impact by leading a passionate team in a fast-paced environment.
- Qualifications: Experience in a kitchen or leadership role is a plus, but passion is key!
The predicted salary is between 30000 - 40000 £ per year.
- Pret A Manger - Team Leader - Kitchen
- THE RIGHT PRET PEOPLE
- Support and coach the team to ensure they reach their potential in both the shop and kitchen
- Support the training pathways to ensure training happens on time
- Lead by example and be hands-on when required
- Assign duties amongst team members to match individual productivity rates, skill sets and current responsibilities
- Coach the team for good performance by offering good regular feedback and praises
- AMAZING SERVICE
- Lead the Speed of Service principles
- To ensure the team consistently follows the 6 Key Pointsof Service
- Follow the MBWA principles
- Empower the team to deliver engaging Joy of Pret activities
- Role model the 3Bs and empower the team to Be Kind, Be Honest, Be Generous
- Ensure the Coffee Calling System is followed efficiently
- To ensure all Marketplace orders are prepared promptly and accurately
- DELICIOUS FOOD AND DRINK
- To ensure the team consistently delivers delicious food by following the 6 Key Points of Production
- To ensure the 11-Step Production Process is always followed to guarantee our customer safety and that each product is accurately made and labelled
- To always follow the Production Principles putting customers’ needs first and never compromising on quality or freshness
- Ensure How to Cards are used and followed consistently to deliver Pret standards
- Ensure Line Checks are carried out successfully and any improvement needs actioned
- To ensure no Made to Sell (MTS) rejects are on display in our Langars
- To continually develop the team’s knowledge about the quality of our food and coffee
- To ensure our Barista Prepared Drinks are made by trained employees consistently, and to the highest standard
- WELL-LOVED SHOP
- To make sure Food Safety and Health & Safety Standards are consistently followed to maintain the safety of the team and customers
- To ensure that all safety checks are correctly monitored and recorded
- To take corrective action immediately on issues that affect customers, the team or sales
- To ensure the shop is clean, safe and the equipment is always well maintained
- To follow the Managing by Walking Around (MBWA)principles, proactively monitoring Pret Standards and seeing the shop through the customers’ eyes
- To demonstrate due diligence and report and elevate any quality issues
- SHOP PROFITABILITY
- To maximise sales, labour efficiency and profit through the support of the Big 4 (Forecasting, Rota, Ordering& Production)
- Carry out ordering accurately and in line with the business needs
- Lead, monitor and follow up on Mystery Shopper requirements
- To ensure good stock control by following the 7 Steps of Unaccounted
- To ensure Pret’s Financial Standards are always followed to minimise risks and ensure team safety
- To always follow merchandising guidelines and to ensure marketing is used effectively to drive sales
- GROWING SALES
- To always follow merchandising guidelines and to ensure marketing is used effectively to drive sales
- Support the execution of successful food launches
- Encourage clear and engaging communication between the kitchen and FOH to ensure business needs are met
- To support Marketplace opportunities
This role is only open to applicants within the UK or who already hold the right to work in the UK - we are not able to sponsor VISA's at this time.
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Team Leader - Kitchen - Pret a Manger in London employer: Carebrook
At Pret A Manger, we pride ourselves on fostering a vibrant and supportive work culture where Team Leaders in the kitchen can thrive. With a strong emphasis on employee development, you will have access to comprehensive training pathways and opportunities for growth, all while working in a dynamic environment that values kindness, honesty, and generosity. Join us in delivering delicious food and exceptional service, and be part of a team that truly cares about its people and customers.
We think you need these skills to ace Team Leader - Kitchen - Pret a Manger in London
Team Leadership
Coaching Skills
Training and Development
Performance Management
Customer Service
Food Safety Standards
Health & Safety Compliance
