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For Companies At a Glance
- Tasks: Lead and coach a dynamic kitchen team to deliver delicious food and exceptional service.
- Company: Join Pret A Manger, a beloved brand known for its fresh food and friendly atmosphere.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for personal growth.
- Other info: This role is perfect for those looking to grow in a fast-paced, supportive setting.
- Why this job: Be part of a vibrant team that values kindness, honesty, and generosity.
- Qualifications: Experience in a kitchen environment and strong leadership skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
THE RIGHT PRET PEOPLE
- Support and coach the team to ensure they reach their potential in both the shop and kitchen.
- Support the training pathways to ensure training happens on time.
- Lead by example and be hands-on when required.
- Assign duties amongst team members to match individual productivity rates, skill sets and current responsibilities.
- Coach the team for good performance by offering good regular feedback and praises.
AMAZING SERVICE
- Lead the Speed of Service principles.
- Ensure the team consistently follows the 6 Key Points of Service.
- Follow the MBWA principles.
- Empower the team to deliver engaging Joy of Pret activities.
- Role model the 3Bs and empower the team to Be Kind, Be Honest, Be Generous.
- Ensure the Coffee Calling System is followed efficiently.
- Ensure all Marketplace orders are prepared promptly and accurately.
DELICIOUS FOOD AND DRINK
- Ensure the team consistently delivers delicious food by following the 6 Key Points of Production.
- Ensure the 11-Step Production Process is always followed to guarantee customer safety and that each product is accurately made and labelled.
- Always follow the Production Principles putting customers’ needs first and never compromising on quality or freshness.
- Ensure How to Cards are used and followed consistently to deliver Pret standards.
- Ensure Line Checks are carried out successfully and any improvement needs actioned.
- Ensure no Made to Sell (MTS) rejects are on display in our Langars.
- Continually develop the team’s knowledge about the quality of our food and coffee.
- Ensure our Barista Prepared Drinks are made by trained employees consistently, and to the highest standard.
WELL-LOVED SHOP
- Ensure Food Safety and Health & Safety Standards are consistently followed to maintain the safety of the team and customers.
- Ensure that all safety checks are correctly monitored and recorded.
- Take corrective action immediately on issues that affect customers, the team or sales.
- Ensure the shop is clean, safe and the equipment is always well maintained.
- Follow the Managing by Walking Around (MBWA) principles, proactively monitoring Pret Standards and seeing the shop through the customers’ eyes.
- Demonstrate due diligence and report and elevate any quality issues.
SHOP PROFITABILITY
- Maximise sales, labour efficiency and profit through the support of the Big 4 (Forecasting, Rota, Ordering & Production).
- Carry out ordering accurately and in line with the business needs.
- Lead, monitor and follow up on Mystery Shopper requirements.
- Ensure good stock control by following the 7 Steps of Unaccounted.
- Ensure Pret’s Financial Standards are always followed to minimise risks and ensure team safety.
- Always follow merchandising guidelines and ensure marketing is used effectively to drive sales.
GROWING SALES
- Always follow merchandising guidelines and ensure marketing is used effectively to drive sales.
- Support the execution of successful food launches.
- Encourage clear and engaging communication between the kitchen and FOH to ensure business needs are met.
- Support Marketplace opportunities.
This role is only open to applicants within the UK or who already hold the right to work in the UK - we are not able to sponsor VISA's at this time.
Team Leader - Kitchen - Pret a Manger employer: Carebrook
Contact Detail:
Carebrook Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Kitchen - Pret a Manger
✨Tip Number 1
Get to know the company culture! Before your interview, check out Pret a Manger's social media and website. This will help you understand their values and how you can fit in as a Team Leader.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've successfully coached or supported a team. Be ready to share these stories during your interview to show you're the right fit for leading the kitchen team.
✨Tip Number 3
Show your passion for food and service! Talk about your love for delicious food and how you ensure quality in every dish. This will resonate well with Pret's commitment to delivering top-notch products.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Team Leader - Kitchen - Pret a Manger
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food and service shine through! Talk about any relevant experience you have in the kitchen or customer service, and how it aligns with our values at Pret.
Be Specific About Your Skills: Make sure to highlight specific skills that match the job description. Whether it's coaching a team or ensuring food safety, give examples of how you've done this in the past. We want to see how you can contribute to our team!
Keep It Professional Yet Friendly: While we love a casual vibe, remember to keep your application professional. Use a friendly tone, but make sure your grammar and spelling are spot on. First impressions count, so let’s make it a good one!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process. Plus, it shows you’re keen to join the Pret family!
How to prepare for a job interview at Carebrook
✨Know Your Pret Values
Before the interview, make sure you understand Pret a Manger's core values, especially the 3Bs: Be Kind, Be Honest, Be Generous. Think of examples from your past experiences where you've demonstrated these values, as they will be crucial in your role as a Team Leader.
✨Showcase Your Leadership Skills
Prepare to discuss your experience in coaching and supporting team members. Have specific examples ready that highlight how you've empowered others, assigned duties based on skills, and provided constructive feedback. This will show that you're not just a leader but a mentor too.
✨Understand the Speed of Service
Familiarise yourself with the Speed of Service principles and the 6 Key Points of Service. Be ready to explain how you would ensure your team adheres to these standards while maintaining quality and customer satisfaction. This shows you’re proactive about operational excellence.
✨Emphasise Food Safety Knowledge
Since food safety is paramount, brush up on the relevant health and safety standards. Be prepared to discuss how you would ensure compliance within your team and what steps you would take to address any issues. This demonstrates your commitment to maintaining high standards.