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- Tasks: Join our team to deliver amazing service and delicious food during the night shift.
- Company: Carebrook, a Pret a Manger franchise, values joy, teamwork, and growth.
- Benefits: Enjoy a positive work culture, flexible hours, and opportunities for personal development.
- Why this job: Be part of a vibrant team where you can thrive and make a difference.
- Qualifications: No specific experience required, just a passion for great service and teamwork.
- Other info: This role is only open to UK residents or those with existing work rights.
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Night Shift – Team Member – Pret a Manger, London
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Client:
Carebrook
Location:
London, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
7322d2c20594
Job Views:
10
Posted:
22.06.2025
Expiry Date:
06.08.2025
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Job Description:
We’ve carved out a unique culture here at Carebrook (Pret Franchisee), where joy prevails, whether in the way we interact with customers or with each other, and there’s a positive atmosphere and a real team spirit. We stick to five principles to make everything work: we stay hungry, we care deeply, we share joy, we grow together and we welcome everyone. Join us to see what it’s like to work in a place where you can truly grow and thrive.
Key focuses for the role are teamwork, 6 key points of service, 6 key points of production, cleanliness, and productivity.
TM/TM* Key responsibilities
- To maintain good relationships with all of the shop’s team.
- To take on jobs to balance workload across team.
- To work in any area FOH and Kitchen, as requested by your manager (Hot Food, Coffee, etc)
- To work together to ensure the FOH and Kitchen and delivery business is the best it can be.
- To have a good knowledge of Pret standards in all areas of the shop.
- To understand the importance of the Hot Chef and Barista roles and have completed the training in these areas, as outlined in the TM* training plan.
- TM Star: To be an “Ace in Place” within your shop team. To act as a role model to other TMs demonstrating good Pret knowledge.
Amazing Service: 6 Key Points of Service
- To always follow the 6 Key Points of Service.
- To serve customers efficiently, politely and quickly in an engaging manner.
- To take the time to respond to customers’ needs delivering outstanding and amazing service.
- To complete F/O to Pret standards maintaining beautiful Langars, merchandising and seating areas.
- To bust queues through speed of service and calling to customers.
- To wear a clean and immaculate uniform at all times whilst on shift.
- To ensure products are presented in bags or on trays according to Pret standards.
- TM Star: To consistently have high performance in till speed and accuracy.
Delicious Food & Drink: 6 Key Points of Production
- To create delicious food according to Pret standards in an efficient, safe environment.
- To always follow the 6 Key Point of Production.
- To ensure stock is rotated and used according to standard.
Well Loved Shop: Cleanliness and Health & Safety
- To complete the Introduction to Pret course (classroom London, workbook UK Regions) and pass the Pret Food Hygiene test
- To adhere to all aspects of kitchen health & safety and food safety in accordance with Pret standards.
- To inform the shop management team of any safety concerns immediately.
- I am responsible for ensuring I follow Food Safety Standards; and for the Health and Safety of my team and customers. I complete all training, to enable me to understand the Pret standards and safety processes I must follow. I ensure I follow these processes at all times.
- I immediately tell my Manager when I believe standards or processes are not being met.
Shop Profitability: Productivity
- To complete and pass all TM and TM* training in a timely manner
- To adhere to financial standards on tills.
- TM Star: To consistently have high performance in bench productivity while maintaining good MTS quality
This role is only open to applicants within the UK or who already hold the right to work in the UK – we are not able to sponsor VISA\’s at this time.
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Night Shift - Team Member - Pret a Manger employer: Carebrook
Contact Detail:
Carebrook Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Shift - Team Member - Pret a Manger
✨Tip Number 1
Familiarise yourself with Pret a Manger's core values and principles. Understanding their culture of teamwork, joy, and customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight any previous experience in fast-paced environments or customer service roles. Being able to demonstrate your ability to work efficiently under pressure will make you a strong candidate for the night shift team member position.
✨Tip Number 3
Prepare to discuss how you can contribute to maintaining cleanliness and health standards. Showing that you understand the importance of hygiene and safety in food preparation will set you apart from other applicants.
✨Tip Number 4
Be ready to showcase your flexibility and willingness to learn. Since the role involves working in various areas, demonstrating your adaptability and eagerness to take on different tasks will be key in impressing the hiring team.
We think you need these skills to ace Night Shift - Team Member - Pret a Manger
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Carebrook's unique culture and values. Highlight how your personal values align with their principles of teamwork, joy, and growth in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in customer service and teamwork. Emphasise any previous roles where you demonstrated efficiency, cleanliness, and a positive attitude.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your understanding of Pret's standards. Mention specific examples of how you've provided amazing service or worked effectively in a team.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Carebrook
✨Understand the Company Culture
Before your interview, take some time to research Carebrook and Pret a Manger's values. They emphasise teamwork, joy, and customer service, so be prepared to discuss how you embody these principles in your work.
✨Showcase Your Teamwork Skills
As a Night Shift Team Member, you'll need to work closely with others. Be ready to share examples of how you've successfully collaborated with teammates in previous roles, highlighting your ability to balance workloads and support one another.
✨Demonstrate Knowledge of Food Safety Standards
Since cleanliness and health & safety are crucial in this role, make sure you can talk about food hygiene practices and any relevant training you've completed. This will show that you take these responsibilities seriously.
✨Prepare for Customer Service Scenarios
Expect questions about how you would handle various customer service situations. Think of examples where you've provided outstanding service or resolved issues effectively, as this aligns with the 6 Key Points of Service they value.
