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- Tasks: As a Barista, you'll craft amazing drinks and ensure top-notch service in a vibrant team.
- Company: Join Carebrook, a Pret franchisee, where joy and teamwork create a unique work culture.
- Benefits: Enjoy a positive atmosphere, team spirit, and opportunities for personal growth.
- Why this job: Be part of a fun environment that values your contributions and offers training to enhance your skills.
- Qualifications: No prior experience needed, just a passion for coffee and great customer service!
- Other info: This role is open to UK residents only; no visa sponsorship available.
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We’ve carved out a unique culture here at Carebrook (Pret Franchisee), where joy prevails, whether in the way we interact with customers or with each other, and there’s a positive atmosphere and a real team spirit. We stick to five principles to make everything work: we stay hungry, we care deeply, we share joy, we grow together and we welcome everyone. Join us to see what it’s like to work in a place where you can truly grow and thrive.
A Pret Barista works as part of a team in a Pret shop to ensure all Barista prepared drinks are served to the required Pret standard.
The Barista role ensures excellent Barista prepared drinks quality, knowledge, understanding and amazing service with Pret “Buzz”. The Barista ensures efficient back counter operation, cleanliness, maintenance and team training. The role guarantees that customers always receive the drink they expect.
The Barista is an integral part of the shop team and will be expected to carry out Team Member Star duties as appropriate to business needs.
Right Pret People: Barista Prepared Drink Training
- To coach and train Team Member Star Coffee and Baristas in Training on Barista Prepared Drinks and standards.
- To liaise with the TMT to ensure all Barista prepared drink training is planned and carried out as appropriate.
- To carry out Coffee team briefs and attend any relevant meetings, courses and conferences relating to Barista Prepared Drinks when appropriate.
- To ensure all hot drink training material is available and up to date.
- To follow Pret’s dress code and be immaculately presented, always wearing the correct Barista uniform.
- To positively engage with customers and the team about Pret’s Coffee Story and Coffee Menu to ensure Pret Buzz.
- To call down the queue to bust queues.
- To serve Barista Prepared Drinks within a reasonable time.
- To ensure coffee calling is clear, appropriate and consistent to the customers and team.
- To “wow” customers with latte art
Delicious Food & Drink: Excellent Barista Prepared Drinks quality & knowledge
- To make all Barista Prepared Drinks to Pret standards.
- To role model Coffee knowledge and to maintain an understanding about Pret’s Barista Prepared Drinks and standards.
- To be able to communicate with confidence key messages about Pret’s Barista Prepared Drinks and standards.
- To maintain milk quality and Coffee quality through tasting and weighing relevant Barista Prepared Drinks.
- To be responsible for the results of Coffee Confidence visits and the coffee sections of the Mystery Shopper and 3D Review.
- To role model Barista prepared drink standard updates and new product launches.
- To report any Barista prepared drink ingredient quality issues to your Manager.
- To role model an understanding of Barista Prepared Drinks in other retailers to be familiar with the different product names.
Well Loved Shop: Barista prepared drink counter operation, cleanliness & maintenance
- To maintain the Barista Prepared Drinks equipment, Barista box and daily & weekly checks to Pret standards.
- To view the Barista Prepared Drinks counter through a customer’s eyes and clean as you go!
- To role model the 5 point check to ensure you are set for success.
- To carry out log checks, thermometer calibrations and dribble tests in line with Pret standards.
- To role model all aspects of ‘health & safety’ in accordance with the law and Pret standards.
- To role model aspects of ‘food safety’ in accordance with the law and Pret standards.
- I am responsible for ensuring I follow Food Safety Standards; and for the Health and Safety of myself, my team and customers. I complete all training, to enable me to understand the Pret standards and safety processes I must follow. I
ensure I follow these processes at all times. I immediately tell my Manager when I believe standards or processes are not being met.
Shop Profitability: Barista Prepared Drinks waste control
- To manage the waste levels of Barista prepared drink ingredients
- To action any issues relating to stock variances and waste for Barista Prepared Drinks as required by your Manager.
Growing Sales: Maximising Barista Prepared Drinks Sales
- To have a weekly sales target and share this with the team.
- To know your shop Barista Prepared Drinks sales versus total sales and the mix.
- To ensure sufficient stocks of Barista prepared drink ingredients, packaging and small equipment.
- To use promotional waste to sample and recognise regular customers with appropriate volume of drinks via Joy of Pret.
This role is only open to applicants within the UK or who already hold the right to work in the UK – we are not able to sponsor VISA\’s at this time.
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Barista - Pret a Manger employer: Carebrook
Contact Detail:
Carebrook Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista - Pret a Manger
✨Tip Number 1
Familiarise yourself with Pret a Manger's coffee offerings and their unique 'Buzz' culture. Understanding their menu and being able to discuss it confidently will show your enthusiasm and fit for the role.
✨Tip Number 2
Practice your latte art skills! Being able to create visually appealing drinks can set you apart from other candidates and demonstrate your commitment to quality service.
✨Tip Number 3
Engage with current employees or visit a Pret shop to observe the team dynamics and customer interactions. This will help you understand the team spirit they value and how you can contribute.
✨Tip Number 4
Prepare to discuss how you embody Pret's five principles: staying hungry, caring deeply, sharing joy, growing together, and welcoming everyone. Real-life examples will make your application more compelling.
We think you need these skills to ace Barista - Pret a Manger
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the Barista role at Pret a Manger. Familiarise yourself with their principles and the specific responsibilities mentioned in the job description. This will help you tailor your application to highlight relevant skills and experiences.
Craft a Tailored CV: When writing your CV, focus on your experience in customer service and any previous roles in food and beverage. Highlight your ability to work in a team, your passion for coffee, and any relevant training or certifications. Use keywords from the job description to make your CV stand out.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for working at Pret a Manger and how you align with their values. Mention specific examples of how you've demonstrated teamwork, customer engagement, and your knowledge of coffee. Keep it concise and engaging to capture their attention.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Carebrook
✨Show Your Passion for Coffee
Make sure to express your enthusiasm for coffee and the art of making drinks. Share any personal experiences or knowledge you have about different coffee types, brewing methods, or latte art. This will demonstrate your genuine interest in the role.
✨Emphasise Team Spirit
Since the role requires working closely with a team, highlight your ability to collaborate and support your colleagues. Share examples of how you've contributed to a positive team environment in previous jobs or experiences.
✨Understand Pret's Values
Familiarise yourself with Pret's five principles: stay hungry, care deeply, share joy, grow together, and welcome everyone. Be prepared to discuss how these values resonate with you and how you can embody them in your work as a Barista.
✨Prepare for Customer Interaction
As a Barista, you'll be engaging with customers regularly. Think of ways to create memorable experiences for them. Prepare to discuss how you would handle various customer scenarios, ensuring you convey warmth and excellent service.
