At a Glance
- Tasks: Lead and coach a dynamic kitchen team to deliver amazing food and service.
- Company: Join Pret A Manger, a beloved brand known for its fresh food and vibrant culture.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Be part of a fun, supportive team that values kindness and honesty.
- Why this job: Make a real impact by leading a passionate team in a fast-paced environment.
- Qualifications: Experience in a kitchen or leadership role is a plus, but passion is key!
The predicted salary is between 30000 - 40000 £ per year.
THE RIGHT PRET PEOPLE
- Support and coach the team to ensure they reach their potential in both the shop and kitchen.
- Support the training pathways to ensure training happens on time.
- Lead by example and be hands-on when required.
- Assign duties amongst team members to match individual productivity rates, skill sets and current responsibilities.
- Coach the team for good performance by offering good regular feedback and praises.
AMAZING SERVICE
- Lead the Speed of Service principles.
- Ensure the team consistently follows the 6 Key Points of Service.
- Follow the MBWA principles.
- Empower the team to deliver engaging Joy of Pret activities.
- Role model the 3Bs and empower the team to Be Kind, Be Honest, Be Generous.
- Ensure the Coffee Calling System is followed efficiently.
- Ensure all Marketplace orders are prepared promptly and accurately.
DELICIOUS FOOD AND DRINK
- Ensure the team consistently delivers delicious food by following the 6 Key Points of Production.
- Ensure the 11-Step Production Process is always followed to guarantee customer safety and that each product is accurately made and labelled.
- Always follow the Production Principles putting customers’ needs first and never compromising on quality or freshness.
- Ensure How to Cards are used and followed consistently to deliver Pret standards.
- Ensure Line Checks are carried out successfully and any improvement needs actioned.
- Ensure no Made to Sell (MTS) rejects are on display in our Langars.
- Continually develop the team’s knowledge about the quality of our food and coffee.
- Ensure our Barista Prepared Drinks are made by trained employees consistently, and to the highest standard.
WELL-LOVED SHOP
- Ensure Food Safety and Health & Safety Standards are consistently followed to maintain the safety of the team and customers.
- Ensure that all safety checks are correctly monitored and recorded.
- Take corrective action immediately on issues that affect customers, the team or sales.
- Ensure the shop is clean, safe and the equipment is always well maintained.
- Follow the Managing by Walking Around (MBWA) principles, proactively monitoring Pret Standards and seeing the shop through the customers’ eyes.
- Demonstrate due diligence and report and elevate any quality issues.
SHOP PROFITABILITY
- Maximise sales, labour efficiency and profit through the support of the Big 4 (Forecasting, Rota, Ordering & Production).
- Carry out ordering accurately and in line with the business needs.
- Lead, monitor and follow up on Mystery Shopper requirements.
- Ensure good stock control by following the 7 Steps of Unaccounted.
- Ensure Pret’s Financial Standards are always followed to minimise risks and ensure team safety.
- Always follow merchandising guidelines and ensure marketing is used effectively to drive sales.
GROWING SALES
- Always follow merchandising guidelines and ensure marketing is used effectively to drive sales.
- Support the execution of successful food launches.
- Encourage clear and engaging communication between the kitchen and FOH to ensure business needs are met.
- Support Marketplace opportunities.
Night Shift - Team Leader - Kitchen in London employer: Carebrook Ireland
At Pret A Manger, we pride ourselves on fostering a vibrant and supportive work culture where every team member is empowered to thrive. As a Night Shift Team Leader in the kitchen, you'll benefit from comprehensive training pathways, opportunities for personal growth, and a commitment to delivering exceptional service and delicious food. Join us in a dynamic environment that values kindness, honesty, and generosity, all while ensuring the highest standards of safety and quality.
StudySmarter Expert Advice🤫
We think this is how you could land Night Shift - Team Leader - Kitchen in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Pret A Manger's values and how they align with your own. This will help you connect with the team and show that you're a great fit.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've successfully coached or supported a team. Be ready to share these stories during your interview to demonstrate your hands-on approach.
✨Tip Number 3
Show your passion for food safety and quality! Be prepared to discuss how you ensure high standards in food production and safety. This will highlight your commitment to delivering delicious food and maintaining customer safety.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a simple way to stand out and show your enthusiasm for the role.
We think you need these skills to ace Night Shift - Team Leader - Kitchen in London
Some tips for your application 🫡
Show Your Passion for Food and Service:When writing your application, let your love for food and customer service shine through. We want to see how you connect with our values at Pret, so share any relevant experiences that highlight your enthusiasm for delivering delicious food and amazing service.
Tailor Your Application:Make sure to customise your application to reflect the specific role of Team Leader in the Kitchen. Highlight your leadership skills and experience in coaching teams, as well as your ability to maintain high standards in food safety and quality. We appreciate when candidates take the time to align their skills with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your qualifications and experiences without having to sift through unnecessary fluff. Remember, clarity is key!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Carebrook Ireland
✨Know Your Pret Principles
Familiarise yourself with Pret's core values and principles, especially the 3Bs: Be Kind, Be Honest, Be Generous. During the interview, be ready to share how you embody these values in your leadership style and how you would encourage your team to do the same.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully coached or trained team members in the past. Highlight specific instances where your feedback led to improved performance or morale, as this aligns perfectly with the role's focus on supporting and developing the team.
✨Demonstrate Your Hands-On Approach
Be ready to discuss times when you've taken a hands-on approach in a kitchen or team environment. Pret values leaders who lead by example, so share stories that illustrate your willingness to jump in and support your team when needed.
✨Understand Food Safety Standards
Brush up on food safety and health standards relevant to the kitchen environment. Be prepared to discuss how you ensure compliance and maintain high standards, as this is crucial for the role and shows your commitment to customer safety and quality.
