At a Glance
- Tasks: Create amazing coffee and engage with customers to deliver the Pret Buzz.
- Company: Join the vibrant team at Pret A Manger, known for its fresh food and coffee.
- Benefits: Flexible hours, competitive pay, and a fun work environment.
- Other info: Opportunities for training and career growth in a supportive atmosphere.
- Why this job: Be part of a team that values quality and customer experience in every cup.
- Qualifications: Passion for coffee and great customer service skills.
The predicted salary is between 10 - 12 £ per hour.
A Pret Barista works as part of a team in a Pret shop to ensure all Barista prepared drinks are served to the required Pret standard. The Barista role ensures excellent Barista prepared drinks quality, knowledge, understanding and amazing service with Pret “Buzz”. The Barista ensures efficient back counter operation, cleanliness, maintenance and team training. The role guarantees that customers always receive the drink they expect. The Barista is an integral part of the shop team and will be expected to carry out Team Member Star duties as appropriate to business needs.
Right Pret People: Barista Prepared Drink Training
- To coach and train Team Member Star Coffee and Baristas in Training on Barista Prepared Drinks and standards.
- To liaise with the TMT to ensure all Barista prepared drink training is planned and carried out as appropriate.
- To carry out Coffee team briefs and attend any relevant meetings, courses and conferences relating to Barista Prepared Drinks when appropriate.
- To ensure all hot drink training material is available and up to date.
- To follow Pret’s dress code and be immaculately presented, always wearing the correct Barista uniform.
Amazing Service: Creating Pret Buzz
- To positively engage with customers and the team about Pret’s Coffee Story and Coffee Menu to ensure Pret Buzz.
- To call down the queue to bust queues.
- To serve Barista Prepared Drinks within a reasonable time.
- To ensure coffee calling is clear, appropriate and consistent to the customers and team.
- To “wow” customers with latte art.
Delicious Food & Drink: Excellent Barista Prepared Drinks quality & knowledge
- To make all Barista Prepared Drinks to Pret standards.
- To role model Coffee knowledge and to maintain an understanding about Pret’s Barista Prepared Drinks and standards.
- To be able to communicate with confidence key messages about Pret’s Barista Prepared Drinks and standards.
- To maintain milk quality and Coffee quality through tasting and weighing relevant Barista Prepared Drinks.
- To be responsible for the results of Coffee Confidence visits and the coffee sections of the Mystery Shopper and 3D Review.
- To role model Barista prepared drink standard updates and new product launches.
- To report any Barista prepared drink ingredient quality issues to your Manager.
- To role model an understanding of Barista Prepared Drinks in other retailers to be familiar with the different product names.
Well Loved Shop: Barista prepared drink counter operation, cleanliness & maintenance
- To maintain the Barista Prepared Drinks equipment, Barista box and daily & weekly checks to Pret standards.
- To view the Barista Prepared Drinks counter through a customer’s eyes and clean as you go!
- To role model the 5 point check to ensure you are set for success.
- To carry out log checks, thermometer calibrations and dribble tests in line with Pret standards.
- To role model all aspects of ‘health & safety’ in accordance with the law and Pret standards.
- To role model aspects of ‘food safety’ in accordance with the law and Pret standards.
- I am responsible for ensuring I follow Food Safety Standards; and for the Health and Safety of myself, my team and customers. I complete all training, to enable me to understand the Pret standards and safety processes I must follow. I ensure I follow these processes at all times. I immediately tell my Manager when I believe standards or processes are not being met.
Shop Profitability: Barista Prepared Drinks waste control
- To manage the waste levels of Barista prepared drink ingredients.
- To action any issues relating to stock variances and waste for Barista Prepared Drinks as required by your Manager.
Growing Sales: Maximising Barista Prepared Drinks Sales
- To have a weekly sales target and share this with the team.
- To know your shop Barista Prepared Drinks sales versus total sales and the mix.
- To ensure sufficient stocks of Barista prepared drink ingredients, packaging and small equipment.
- To use promotional waste to sample and recognise regular customers with appropriate volume of drinks via Joy of Pret.
Barista - Pret a Manger in London employer: Carebrook Ireland
Pret A Manger is an exceptional employer that fosters a vibrant and supportive work culture, where Baristas are empowered to deliver outstanding service and quality. With comprehensive training opportunities and a focus on employee growth, team members can develop their skills while enjoying the dynamic atmosphere of a busy Pret shop. Located in a bustling area, employees benefit from a lively environment that encourages creativity and customer engagement, making every day rewarding and fulfilling.
StudySmarter Expert Advice🤫
We think this is how you could land Barista - Pret a Manger in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Carebrook Ireland. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Carebrook Ireland
Don't be shy about reaching out to Carebrook Ireland directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Barista - Pret a Manger in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Carebrook Ireland and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Carebrook Ireland
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
