At a Glance
- Tasks: Lead and inspire the team to deliver amazing service and delicious food.
- Company: Join Pret A Manger, a vibrant and supportive workplace.
- Benefits: Enjoy 50% discount, free food on shift, and flexible scheduling.
- Other info: Opportunities for career progression and recognition awards await you.
- Why this job: Be part of a fun team and make a real impact at Belfast Airport.
- Qualifications: Leadership skills and a passion for great customer service.
The predicted salary is between 26000 - 27000 £ per year.
Come and Join Our Amazing Team and enjoy the benefits:
- 50% employee discount in all Pret A Manger, Carebrook stores in Ireland
- Free food and drinks whilst on shift
- Weekly team bonus scheme
- Star Team Awards
- Clear progression plans and internal promotion
- Flexible scheduling
- Recognition awards
- 20% discount in Duty Free
- Discounted airport bus travel
- Free car parking (upon completion of airport pass)
THE RIGHT PRET PEOPLE
- Support and coach the team to ensure they reach their potential in both the shop and kitchen
- Support the training pathways to ensure training happens on time
- Lead by example and be hands-on when required
- Assign duties amongst team members to match individual productivity rates, skill sets and current responsibilities
- Coach the team for good performance by offering good regular feedback and praises
AMAZING SERVICE
- Lead the Speed of Service principles
- Ensure the team consistently follows the 6 Key Points of Service
- Follow the MBWA principles
- Empower the team to deliver engaging Joy of Pret activities
- Role model the 3Bs and empower the team to Be Kind, Be Honest, Be Generous
- Ensure the Coffee Calling System is followed efficiently
- Ensure all Marketplace orders are prepared promptly and accurately
DELICIOUS FOOD AND DRINK
- Ensure the team consistently delivers delicious food by following the 6 Key Points of Production
- Ensure the 11-Step Production Process is always followed to guarantee our customer safety and that each product is accurately made and labelled
- Always follow the Production Principles putting customers’ needs first and never compromising on quality or freshness
- Ensure How to Cards are used and followed consistently to deliver Pret standards
- Ensure Line Checks are carried out successfully and any improvement needs actioned
- Ensure no Made to Sell (MTS) rejects are on display in our Langars
- Continually develop the team’s knowledge about the quality of our food and coffee
- Ensure our Barista Prepared Drinks are made by trained employees consistently, and to the highest standard
WELL-LOVED SHOP
To make sure Food Safety and Health...
We think you need these skills to ace Team Leader - Front of House - Pret a Manger in Antrim
Team Leadership
Coaching Skills
Training and Development
Performance Management
Customer Service Excellence
Attention to Detail
Time Management
